ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

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Tenants' Union news

Also check out our blog, Tenant News archive, media appearances, and Housing News Digest.
For factsheets and sample letters, please see Tenancy info.

 

Sector welcomes important reforms to tenancy laws to further protect victims-survivors of domestic violence

Logos
We welcome the passing today of important legislation to improve the safety of domestic violence victims-survivors renting in NSW. Today’s Bill strengthens reforms which commenced in February this year which allow victims-survivors of domestic violence to end their tenancy immediately without penalty.
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NSW changes to tenancy law - progress update

Australia on a globe
There have been a number of developments in tenancy across Australia recently, and NSW is coming close to implementation of the amendments from 2018. Before we look at the update to NSW, here's the latest from around Australia and New Zealand.
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What you need to know about: Bond Loans

A computer, a phone and a pad of paper
You've found a new place to move to after getting a no grounds notice and you're pretty confident that you'll get your bond back on the current place. But you've been stung by unfounded claims from agents before and you're a bit short on cash since knocking back a couple of shifts to go to inspections. You can't hit up Mum and Dad again to spot you again so soon - and you saw advertisements for bond loans on a few of the ads. Are they a good idea?
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Embedded networks on ABC's 7.30 Report

Mary Preston
Mary Preston is an amazing member of our network of land lease community residents. She works for fairness in her community and gathers frequently with other members of the network to discuss issues and solutions. Mary recently appeared on ABC's 7.30 Report in an investigation into embedded networks in land lease communities.
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Solar for All – including us renters

Text heading reads "what is a solar garden"
Everyone deserves to be part of the shift to renewable energy but 35% of Australians are 'locked-out', unable to get the benefits of rooftop solar – because we rent (or live in an apartment, or have a shady roof, or we just can’t afford the upfront cost). The good news is that there is a solution – a Solar Garden. But we need your support to make Solar Gardens take off.
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Looking to rent a home? 6 things that will help or hinder you

Two women talking. One is a real estate agent, the other is a prospective tenant.
Two-thirds of tenants in Australia rent through a real estate agent. A national shortage of private rental housing forces these tenants to impress the real estate agent to secure a property. The ability to make a good impression on the agent, however, is largely based on a variety of factors that place some tenants at a disadvantage.
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NEWTAAS 2019 Annual Report

NEWTAAS team
It has once again been an incredibly busy year for the New England and Western Tenants' Advice and Advocacy Service. This year we have had a few changes in staff, as well as significant casework and law reform challenges to deal with. In this Annual Report you'll also find short case studies and learn about cases where we’ve felt that we’ve been able to assist a client who really needed us.
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Productivity Commission recognises need to end unfair No Grounds evictions

Productivity Commission graphic
The Productivity Commission today released a report on vulnerable renters in the private market, concluding that removing unfair no grounds evictions from our renting laws is needed to better protect low income and other vulnerable renters.
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Electricity win – a real circuit breaker

Parklea land lease community residents
A few weeks ago the Tenants' Union of NSW successfully represented 93 residents from Parklea residential land lease community in Tribunal applications regarding unfair electricity charges. Residents will now receive a refund totalling approximately $80,000 for incorrect charges in their embedded electricity network dating from November 2015. This important case will assist residents across NSW to challenge overcharging for their electricity.
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No Bang for your Bond!

Tenant Advocates at the Network Meeting
This is the initial response from Tenants' Union of NSW, resourcing body for 19 NSW-based Tenancy Advice and Advocacy Services, to the release of funding agreements from 2019-2022 for NSW Government funding for the Tenants Advice and Advocacy Program. We welcome the continued funding of tenancy services. Renters in NSW need and appreciate the services they receive from TAASs. However, we estimate 1 in 3 seeking assistance are missing out. It makes no sense that funding isn’t increased when we know there is interest available from renters' own money in the Rental Bond Board and Property Services account.
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