Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Annual Report 2023-2024

Housing continues to dominate political debate at all levels of government. We're proud of the work we've done, but also look towards the work still to be completed. Check out our 2023…
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NCAT Experience Survey

This survey is for renters who have been involved in a case at the NSW Civil and Administrative Tribunal. Your responses will help to inform the Tenants' Union's feedback to the…
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds…
Read more

NSW Govt announces $4 million over 4 years extra funding for improved access to advice and advocacy for tenants

The NSW Government announced it has boosted funding for Tenants Advice & Advocacy Services by $1 million annually until 2028, increasing the 2024-25 budget to $16.2 million.
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Media Release - NSW ends ‘no grounds’ evictions: Historic Win for Renters

Today marks a major victory for renters across New South Wales. Years of advocacy, community organising, and relentless efforts by renters, housing advocates, and the NSW network of local…
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
Read more

NCAT Evictions Map

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore where eviction and repair applications are being made across all LGAs of NSW.
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NCAT Snapshot

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore the types of applications being made by landlords and tenants across…
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No evidence of no-grounds reform impacting housing investment: A difference-in-difference analysis

In a recent blog, we inspected mortgage data to see if there was any obvious relationship with tenancy reform. Here, we take a more in-depth approach by using a common statistical method called…
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It's not a house. It's a home.

In a huge victory following a long-fought legal battle, Tenants' Union client Mr Charles Joseph Warren has won the right to stay in his home.
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Media Release: National Cabinet reforms fall short one year on

Media Release: Australian renters still vulnerable: National Cabinet reforms fall short in protecting renters one year on—Renters in Australia continue to face inconsistent tenancy laws and an…
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The Rental Report: A performance report on the progress of A Better Deal for Renters

Renters in Australia continue to face inconsistent tenancy laws and an ongoing lack of protection. The Rental Report by the National Association of Renters’ Organisations (NARO) and National…
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