Central Coast Tenants' Advice and Advocacy Service (CCTAAS)

 

CONTACT

Phone

(02) 4353 5515

Advice Hours:

Mon:

11am - 3pm

Tue:

11am - 3pm

Wed:

11am - 3pm

Thu:

11am - 3pm

Fri:

Unavailable

Website:

cctaas.com.au

ABOUT

Central Coast Tenants’ Advice and Advocacy Service (CCTAAS) is a free service for Central Coast tenants. We have operated for over 15 years, providing telephone and face-to-face advice, advocacy, and community legal education. We are funded through grants allocated to the Tenants Advice and Advocacy Program, overseen by NSW Fair Trading. Funds are raised from interest received on tenants rental bonds lodged with the Rental Bond Board.

Our services are available to renters on the Central Coast, comprising the Gosford and Wyong Local Government Areas. The Service also assists tenants in the Lake Macquarie Local Government Area where the postcode is the same as Wyong. The region extends from Gwandalan in the north, down the coast to the Hawkesbury River and its islands in the south, and west to Bucketty and beyond Mangrove Creek. Please note that we do not assist landlords.

We can arrange home visits in special circumstances where tenants are unable to access our service.

CCTAAS is a self incorporated not for profit entity managed by a volunteer Management Committee.

NEWS

Make Renting Fair – community support growing

Make Renting Fair
Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants Union of NSW and Tenants Advice and Advocacy Services are calling on the NSW State Government to make renting fair, and ensure renters in New South Wales are protected against unfair evictions.
Read more

Escaping an unsafe and insecure rental nightmare

Kellie and her son Elijah
Kellie & her son Elijah, Central Coast tenants
Kellie and her son Elijah are tenants on the Central Coast. At their previous place the landlord failed to abide by the agreement and renting laws in a number of ways. So Kellie got advice from Central Coast Tenants Advice and wrote to the landlord to assert her rights. She also went to the NSW Civil and Administrative Tribunal (NCAT) to seek compensation for the landlord’s failure to do repairs and an illegal lockout. Although she was unsuccessful at the Tribunal, Kellie did manage to get rehoused in a better place.
Read more

A flood, repairs, and an attempted eviction

Geoff Mansfield
Geoff Mansfield, Central Coast tenant
My family and I had been living in our place for three years. It wasn’t a a bad property – there’s a nice view over Budgewoi Lake (although the lake can get a bit smelly!). Then there was a flash flood and our yard was flooded. We were without power for eight days and there was damage to the house too. The water rose up a fair way and the back fence came down. This meant that the back of our property was open to the lake.
Read more

Fighting evictions in residential parks

Jill Edmonds
Jill Edmonds, park resident
In 1990 I bought a manufactured home in a residential park (now called a ‘residential community’). I knew there was an element of risk in using my meagre retirement funds to become the owner of an ‘affordable’ house located on land owned by someone else. I did not know it was possible that park owners who had approval for redevelopment were permitted to evict pensioner residents and take ownership of their homes with no legal requirements for compensation. I thought such things could only happen in third-world countries!
Read more