Southern Sydney Tenants Advice and Advocacy Service (SSTAAS)

 

CONTACT

Phone

(02) 9787 4679

Advice Hours:

Mon:

10am - 2pm

Tue:

10am - 2pm

Wed:

10am - 2pm

Thu:

10am - 2pm

Fri:

10am - 2pm

Website:

metroassist.org.au

ABOUT

Southern Sydney Tenants Advice and Advocacy Service (SSTAAS) provides free telephone information, advice and assistance to private and public housing tenants. We can help by talking to, or writing to landlords and real estate agents. We also assist tenants to prepare for Tribunal hearings and can provide representation at the Tribunal for highly disadvantaged tenants. This is usually limited to matters involving terminations or illegal lockouts.

Our services are available to renters in houses, units, caravan parks, retirement villages and boarding houses in the Bankstown, Canterbury, Hurstville, Kogarah, Rockdale and Sutherland local government areas. Please note that we do not assist landlords or real estate agents.

For face-to-face advice, please call us to book an appointment at a suitable location: Campsie, Rockdale, Sutherland, or Chester Hill. Due to service limitation, we are not able to serve any drop-in clients. Please book an appointment before you visit us. We also provide duty advocacy at the Sutherland NSW Civil and Administrative Tribunal (NCAT) every Friday and at Liverpool NCAT every second Friday. SSTAAS also assists tenants through community education sessions on tenancy laws.

SSTAAS is a program of Metro Assist.

NEWS

Make Renting Fair – community support growing

Make Renting Fair
Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants Union of NSW and Tenants Advice and Advocacy Services are calling on the NSW State Government to make renting fair, and ensure renters in New South Wales are protected against unfair evictions.
Read more

The Granny Flat Trap

A granny flat
There can be hidden traps when renting granny flats.
Over the past six months the Southern Sydney Tenants' Advice and Advocacy Service at Metro Assist has seen a steady influx of problems with granny flats. There can be hidden traps when renting granny flats. Firstly, if the granny flat is on the same electricity meter as the house, or there are two granny flats that share a meter, then the electricity bill should be in the name of the landlord, not the tenant.
Read more