Southern Sydney Tenants Advice and Advocacy Service (SSTAAS)

 

CONTACT

Phone

(02) 9787 4679

Hours:

Mon:

10am-2pm, 3pm-5pm

Tue:

10am-2pm, 3pm-5pm

Wed:

10am-2pm, 3pm-5pm

Thu:

Unavailable

Fri:

10am-2pm, 3pm-5pm

Contact online

 

ABOUT

Southern Sydney Tenants Advice and Advocacy Service (SSTAAS) provides free telephone information, advice and assistance to private and public housing tenants. We can help by talking to, or writing to landlords and real estate agents. We also assist tenants to prepare for Tribunal hearings and can provide representation at the Tribunal for highly disadvantaged tenants. This is usually limited to matters involving terminations or illegal lockouts.

Our services are available to renters in houses, units, caravan parks, retirement villages and boarding houses in the Bankstown, Canterbury, Hurstville, Kogarah, Rockdale and Sutherland local government areas. Please note that we do not assist landlords or real estate agents. SSTAAS also assists tenants through community education sessions on tenancy laws.

For online Tribunal hearings, our Tenant Advocates may be available to provide you duty advocacy service during your appointment. Please call 9789 3744 and check for availability.

SSTAAS is a program of Metro Assist.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Renters have rights – a short summary

A very short guide to tenants' legal rights in New South Wales.
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Financial Support Available for those impacted by ex-Tropical Cyclone Alfred

The NSW Government is offering some financial assistance for people affected by the weather events over the weekend. We have compiled some information on the ones that might apply to you and…
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Residents and supporters unite to fight boarding house eviction

A group of boarding house residents in Selwyn St Paddington is being told to leave to make way for unaffordable housing. Neighbours in their community and supporters have mounted an admirable…
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Land lease communities: Update to the standards for solar installations

In a significant change around solar installations, there is now an increase in capacity for inverter energy systems to 200kVA before the Operator or Owner of a community is required to install…
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Land lease community residents, have your say!

Researchers at UNSW and Swinburne Uni are seeking input from land lease community residents. The Attorney-General is also consulting on the National Plan to End the Abuse and Mistreatment of…
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Amendments to Residential Land Lease Communities Act

The laws governing residential land lease communities changed in 2024, and further changes are expected in 2025.
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Land lease community resident presented with Community Service Award

Land lease community resident Bob Morris was presented with a community service award for his work as an advocate lobbying for legal protections for vulnerable members of the community, most…
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Submission: NSW Homelessness Strategy 2025-2035

The NSW housing system, and in particular the private rental market, has failed to ensure everyone has access to safe, secure, affordable housing. This failure increases both the risk of…
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Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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Submission: Homes for NSW Discussion Paper

We hope to see the Homes for NSW plan set out a shared vision, one that imagines and clearly sets a path towards better outcomes for people seeking social housing and homelessness assistance in…
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds…
Read more

Renters' recent experiences of ‘no grounds’ evictions in NSW

The Tenants' Union of NSW has heard of an increase in no-grounds notices of termination (or “eviction notices”) being served to renters in the lead-up to their removal next year. We want to…
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