ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

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Tenants' Union news

Also check out our blog, Tenant News archive, media appearances, and Housing News Digest.
For factsheets and sample letters, please see Tenancy info.

 

International students, COVID-19 and housing

people boarding a plane at sunrise
We know that more than half of international students organise their accommodation before coming to Australia. And many of those caught up in the travel ban due to the novel coronavirus COVID-19 are returning to courses that they have already commenced. They are likely to have existing accommodation arrangements. What should students do if they are affected?
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Partnering with Ngalaya First Nations lawyers

Ngalaya
The Tenants' Union is proud to announce a new partnership with Ngalaya – the peak body for First Nations lawyers and law students in NSW. We will be collaborating on a number of projects. The Tenants' Union will offer Ngalaya members tenancy law training at no cost, and facilitate access to the Tenants' Advice and Advocacy Services Network. Ngalaya has already begun assisting the Tenants' Union with recruitment of Aboriginal staff and will facilitate ongoing mentoring and support for the Tenants' Union Paralegal (Aboriginal) position.
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Working to support People With Disability Australia

PWDA TU
The Tenants' Union is pleased to announce a new partnership with People with Disability Australia. We will be supporting PWDA's Disability Housing Advocacy Service, by providing legal support and advice, training, referrals and resources, in relation to tenancy law. The first matters we have advised on include repairs in social housing, and habitability in private rental.
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Renting research revisited - Part 2

A row of houses with "to let" signs out the front
Tenant advocates have lead the research into tenancy in NSW for many years. In this second of a series, Robert Mowbray looks back on two of his contributions and what we can learn from them today.
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Renting research revisited - Part 1

The sky is visible through a roof in disrepair
Tenant advocates have lead the research into tenancy in NSW for many years. Robert Mowbray looks back on two of his contributions and what we can learn from them today.
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Getting your rented home bushfire ready

house
Guest blogger Hayley Stone, co-ordinator of the Eastern Area Tenants' Service and volunteer with the Rural Fire Service in the Blue Mountains, gives us some general guidance on getting your rental property prepared for bushfires.
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A year to review

Gateway Lifestyle Stanhope Gardens residents
Yes, it has been four years since the Residential (Land Lease) Communities Act 2013 (RLLC Act) commenced and that means the statutory review is due next year. The Tenants’ Union has already started working with Tenants Advice and Advocacy Services, Resident Groups and Resident Committees to identify areas of the law we think could be improved. Looking back over the past year electricity overcharging by operators has once again dominated the land lease community landscape. NCAT has determined a number of disputes and other groups of home owners have reached agreements regarding charges and refunds with their operators.
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Rental Bond Exit Survey launched

Computer on desk
In NSW we know a lot about how tenancies begin – there are lots of statistics and articles on rents at the beginning. But there's very little on how tenancies end. No government body in Australia is tracking how or why tenancies end – but in NSW we're taking the first step to get this information. From this week when you finalise your bond, look out for an email asking you to participate in a survey about the bond. We encourage all tenants to fill out this survey – it is a great opportunity to get new evidence about the way our renting system works at the end of tenancies.
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Antisocial antisocial behaviour management

hoodie reading 'anti anti social club'
Last Friday we made our submission to the statutory review of two sections of the Residential Tenancies Act 2010 that require mandatory eviction in social housing for a number of antisocial behaviours, and short eviction times for all social housing tenants.
We recommend a shift in approach. If you want to 'create better, safer communities' scrap the strikes and start investing in communities with a real increase in the resourcing of community based supports and programs that build connection, resilience and capacity for individuals and their communities.
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Balancing tenure security and mobility for productivity

Google earth image of Sydney including public housing, private housing and commercial buildings
Yesterday we submitted our thoughts in response to the NSW Productivity Commission discussion paper "Kickstarting the productivity conversation". We recommended a shift to land tax, for a more reliable property tax system that encourages better land use, and exploration of a different way to encourage meaningful supply with positive outcomes.
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