ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

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Tenants' Union news

Also check out our blog, Tenant News archive, media appearances, and Housing News Digest.
For factsheets and sample letters, please see Tenancy info.

 

Important changes to rental laws – 23 March 2020

Picture reading "Tenancy law changes: new rules for renting in NSW from 23 March..."
Important changes to tenancy law have come into effect as of 23 March 2020. These changes affect anyone renting a property in NSW (including people who rent both home and site in residential land lease communities). We have been working hard to update our factsheets so that you can be sure that this site is accurate and you're reading the most up-to-date information.
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Why housing evictions must be suspended to defend us against coronavirus

Man holding head in hands
The COVID-19 pandemic is a double crisis affecting public health and the economy. And both aspects are playing out in our housing system – in our homes. The risk of people becoming homeless during the pandemic is still high. Some more specific actions are needed to shore up our first line of defence. Governments must implement a moratorium on evictions as long as the crisis lasts. Similar changes have already been made overseas.
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Tales from the riverside

Ron and Matt
It was difficult to know where to start this article – it could have so many themes but essentially it is about one man who just wants to live quietly in the land lease community he chose as his place of retirement. Ron purchased his home in a riverside caravan park in south west New South Wales in November 2013. He had sold his previous home and had a short stay as tenant in caravan park close by. Ron was clear with the operator that he wanted to live in the community and needed a home that would allow him to do that. The operator offered to sell him a place and said his occupation had to be approved by the committee.
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Fairer pets laws leaving NSW behind

cat
Today is the start of the new renting with pets laws in Victoria. While the ACT was able to implement their equivalent laws faster, Victoria was the first state to take this stand. They will make a difference to many humans and animals. We hope that the changes help drive a cultural change that shows landlords and agents that keeping pets are nothing to be uptight about. But we also need to be realistic about what they achieve.
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A new approach to mortgagee repossessions

monopoly board game with car playing piece on the 'go to jail' square.
Over the mid-2000s we saw mortgagee repossessions causing all sorts of issues for tenants. It ultimately lead to some pretty decent reforms. However, it may be time to rethink the response to repossessions in a falling property market.
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Thank you Julie Foreman!

Julie Foreman at the Town Hall Assembly
Julie Foreman is moving on from her role as Tenants' Union Executive Officer, and the Tenants' Union Board and staff would like to thank her for her fantastic contribution. It has been the Board's absolute pleasure to work with Julie for her entire tenure at the Tenants' Union. Some of the Directors have been on the Board nearly as long as Julie has been at the helm, while others have only just joined, but we are all united in saying she will be dearly missed.
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Advocating for independent living

Mary and Amanda
Recently, the Northern Rivers Tenants' Advice and Advocacy Service was able to assist a tenant to maintain her independent living. The tenant lives in social housing, in a modest three bedroom home where she has lived all her life, in a country town. She has a severe visual impairment, and until recently was cared for by her mother. Sadly, her mother passed away not long ago. Her mother held the tenancy, so when she died, our client was given a six month fixed term agreement, while her eligibility for social housing was assessed.
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Ensure all rental homes are safe and healthy

Supporters
We, a broad collection of community, business, research and environment groups, have come together to call for the NSW Government to set strong minimum standards for rental homes. All rental homes should be safe, healthy and affordable to run.
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Advice and advocacy for renters in every community

Tenant Advocates at the Network Meeting
Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work of our Network, from stalls in the community, to our Network Conference, to winning compensation for tenants, to resisting unfair evications, and helping tenants who are facing mutiple disadvantage.
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Important info for bushfire affected tenants

Fire icon
We at the Tenants' Union are shocked and saddened by the unprecedented bushfire emergency of the last months. Some of you may have lost your rental accommodation to the fires or may have had your accommodation damaged. Some of you may have family, friends or neighbours who have been affected. We have compiled these resources which may be helpful.
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