ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

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Tenants' Union news

Also check out our blog, Tenant News archive, media appearances, and Housing News Digest.
For factsheets and sample letters, please see Tenancy info.

 

Electricity: charges and changes

Electricity
On 1 July 2013 new rules governing the sale of electricity and gas to residential and small business energy customers came into force in NSW. The rules are part of the National Energy Customer Framework (NECF), which is a national customer protection framework and its implementation involved the transfer of state and territory legislation into a single set of national Laws, Regulations and Rules.
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Tales from the Illawarra

Illawarra
The Illawarra region on the South Coast of NSW is home to nine residential parks providing accommodation to over 2,000 long term residents. Many are located in an enviable position between the Illawarra escarpment and the ocean. Earlier this month, Julie and Jemima from the Tenants’ Union Residential Parks Team travelled to this beautiful region.
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Spreading the word

Parks team
The Tenants’ Union is excited to announce that the Law and Justice Foundation of New South Wales has provided us with funding to support the provision of a new suite of resources and a community education outreach project on the Residential (Land Lease) Communities Act 2013.
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We're back!

Parks team
Welcome to the new look Outasite Lite. So much has happened in the world of residential parks since issue 14 was published in December 2013. Sadly, the Park and Village Service (PAVS) is no longer funded as part of the Tenants Advice and Advocacy Program. Instead, the Tenants’ Union of NSW now receives some funding to provide information to park residents.
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Redirecting

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