ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

ABOUT

Tenants' Union news

Also check out our blog, Tenant News archive, media appearances, and Housing News Digest.
For factsheets and sample letters, please see Tenancy info.

 

The high risks faced by international student renters in Australia.

Student housing sign, white text against blue background on wall Credit: @billsoPHOTO
International students in Australia make a huge contribution to the economy and the community. They also face serious struggles and hardships. Finding and keeping rental accommodation is one of the major hidden risks they face. COVID-19 has made it even riskier. Professor Alan Morris and colleagues recently undertook significant research about international students' experience in the private rental sector in Australia prior to and during the pandemic. In this interview, Paul van Reyk, Senior Project Officer with the Tenant’s Union, talks with Alan about the recent research.
Read more

Tenants' Union NSW welcomes extension of moratorium and an increased Residential Tenancy Support Payment

text reads: moratorium extended. Extension of eviction restrictions to 11 November and further rental support for impacted renters accounced
The Tenants' Union NSW welcomes the NSW Government's announcement the current eviction moratorium will continue until 11 November. This sits alongside an increase of an additional $1,500 to the available Residential Tenancy Support Payment, taking the available maximum payment to $4,500 to help reduce rents for struggling households as NSW's lockdown continues. Once the moratorium lifts, transitional protections will be put in place to ensure renters are able to negotiate a reasonable payment plan, and are protected from eviction for any debt built up during the moratorium period.
Read more

Housing crisis in regional NSW: What can be done?

Text reads Housing crisis in regional NSW, What can be done? TUNSW submission, image: http://www.freepik.com">Designed by Freepik
Recently the Tenants’ Union of NSW provided a submission to the NSW Regional Housing Taskforce. Regional NSW is in the midst of housing crisis, and its impact is being felt particularly by households who rent their homes. In our submission we provide data on the record low vacancy rates and the sharp increases in market rent in the private rental sector; identify a number of key drivers of this trend, and outline the various ways in which the crisis is being experienced by renters. Key recommendations include delivery of social and affordable housing in regional NSW, and reform to NSW tenancy law.
Read more

Outasite – land lease community magazine

Outasite cover
The Tenants' Union has just published Outasite – our annual printed publication for land lease communities! It has been delivered to mailboxes in communities all over NSW. This issue includes articles on electricity in land lease communities, the Review of the Residential (Land Lease) Communities Act, Local Government regulations impact on home owners, site fee increase methods, and more...
Read more

Light at the end of the tunnel?

Ros
The long-running dispute over electricity charges in land lease communities continues. Just over 12 months ago we became aware of, and reported on, operators relinquishing their right to on-sell electricity to home owners and passing that responsibility to Hum Energy, or another energy retailer. At that time the Energy and Water Ombudsman of NSW (EWON) and NSW Fair Trading had both determined that neither the operator nor Hum Energy had broken any rules or laws regarding this arrangement. However, some home owners were resisting the transfer and the Tenants’ Union was working with Tenants Advice & Advocacy Services and the Tweed Residential Park Homeowners Association (TRPHA) regarding options for those home owners to resolve their disputes. We can now report on two developments.
Read more

Review overview

Outasite logo
At the end of 2020 the NSW Government released the Discussion Paper on the Statutory Review of the Residential (Land Lease) Communities Act 2013. Individuals and organisations were invited to provide feedback via a survey on the NSW Fair Trading website or by making a submission. Consultation was initially scheduled to close on 26/02/2021 but the deadline was extended to 12/03/2021.
Read more

Reckless retaliation?

Margaret
Many Outasite readers will know the name Margaret Reckless. She is the home owner whose name was given to the method to calculate electricity charges for home owners on embedded electricity networks because Margaret’s dispute with her operator went right up to the Supreme Court of NSW. The decision of the Supreme Court on 4 September 2018 in Silva Portfolios Pty Ltd trading as Ballina Waterfront Village & Tourist Park v Reckless [2018] NSWSC 1343 defined the parameters for electricity charges. When the dispute went back to the NSW Civil and Administrative Tribunal (NCAT) to determine exactly how the charges should be calculated, the ‘Reckless’ method was born.
Read more

Community by definition

Emma
In the vast majority of land lease community cases that we encounter, it is generally clear and accepted by all parties that there is a land lease community in operation and subsequently that the Residential (Land Lease) Communities Act 2013 (RLLC Act) applies to the relationship between operator and home owner.
Read more

Damage, loss and abandonment

Flooding
A number of land lease communities were impacted by the floods in the Mid North Coast in March 2021. Some homes in those communities were significantly damaged by flood waters, leaving home owners unable to sell their homes to incoming prospective purchasers.
Read more

Unstable ground

Under Mark's home
Land lease living is often talked about as an affordable housing option, particularly for retirees who want to downsize and free up funds. New, modern homes can be expensive but, when compared to the cost of traditional house and land options, even the top end homes are often cheaper. Other contributors to affordability include the ability to claim Commonwealth Rent Assistance to help meet the cost of site fees, no stamp duty is payable when purchasing a home, and home owners do not have to pay council rates.
Read more