ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

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Tenants' Union news

Also check out our blog, Tenant News archive, media appearances, and Housing News Digest.
For factsheets and sample letters, please see Tenancy info.

 

Peter's renting story

Water damage to Peter's ceiling
Peter* is an academic lecturer and researcher who had been living in his Eastern Suburbs apartment for 6 years when he was issued a ‘no grounds’ termination notice, in October of 2021. The termination notice came soon after Peter asked his landlord to repair the significant water damage to the ceiling. As of April 2022, the landlord has not carried out the repairs. Peter is now at high risk of homelessness.
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Kaye's renting story

Kaye and her cat, Greywacke
Kaye's story. During the #MakeRentingFair #MyRentedHome social media week of action we share Kaye's story to highlight some of the problems with the NSW renting system, and the need for decision-makers to understand the importance of supporting renters' access to stable, affordable, secure homes. 
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Sarah's renting story

#MyRentedHome should be secure and stable
Sarah* is a NSW renter who was evicted in 2021 during the pandemic. She was evicted into homelessness, and struggled for several months to find a home. Here is some of her story.
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Catherine's renting story

Catherine with her dog and her son
Catherine* has been a life-long renter who has moved 32 times - the first 30 of which were in the first 25 years of her life. During the #MakeRentingFair #MyRentedHome social media week of action we share her story to highlight both home important rented homes are for the people who live in them, and the lack of security renters face and the impact that can have on our lives.
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Greer's renting story

Greer and her child
Greer is a regional NSW renter who has shared her renting story with us. We share Greer's story during #MakeRentingFair #MyRentedHome social media week of action to highlight some of the problems with the NSW renting system, and the need for decision-makers to understand the importance of supporting renters' access to stable, affordable, secure homes. 
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Vulnerable tenancies a growing issue despite COVID recovery

A woman, man and child, looking stressed, surrounded by moving boxes
Many vulnerable tenants were in crisis well before the pandemic and will continue to face personal crises into the future. A crisis should not have to make the world stage before our most vulnerable people have safeguards implemented.
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#MyRentedHome #MakeRentingFair social media week of action

#MyRentedHome #MakeRentingFair
We’re inviting all NSW renters to join the #MakeRentingFair #MyRentedHome social media week of action, in the week of Monday 4 April to Saturday 9 April. You are invited to share a photo on your favourite social media platform of something from your rented home, positive or negative, explaining what home means to you and what you want decision-makers to know about your rented home.
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Legal help for flood-affected communities

rain cloud
Our thoughts go out to the people, families and communities impacted by the flooding, storms, and dangerous rainfall across the state. Tenants Advice and Advocacy Services and Community Legal Centres are here to help.
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Beyond eviction: alternative approaches to respond to NSW renting households in crisis

apartments with a for lease sign
As we emerge from 2 years of the COVID-19 pandemic, we have the opportunity to evaluate and learn from our experiences during the health crisis and build a fairer NSW renting system that is better equipped to support people through crisis. This blog explores the need for a permanent hardship framework to be built into our tenancy laws.
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Wills and probate in land lease communities – Appeal Panel settles disputes

A home at surfrider caravan park
In a recent decision of the Appeal Panel the question of whether a home can be sold without a grant of probate has been answered. Probate is the name of a court order granted by the Supreme Court of NSW. Being granted probate confirms that the will is valid and the named executor (legal personal representative) has permission to distribute the estate of the deceased according to the provisions in the will.
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