ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

State Government – news and analysis

 

Rita Wilkinson

Meet Rita – Tenants' Advice Service Coordinator

Rita Wilkinson is the Tenancy and Financial Inclusion Manager at Metro Assist, and the Coordinator of the Southern Sydney Tenants' Advice and Advocacy Service. This interview was originally…
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Submission

Submission: Short-term Rental Accommodation Planning Framework

As an organisation representing only the interests of occupants of residential rental housing, the Tenants’ Union of NSW has a unique and long-standing interest in understanding and advising on…
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Research

Briefing: Scraping it together – NCAT hearings data

This presentation looks at data on NCAT hearings, and who is applying for what. 
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Submission

Submission: Easy and Transparent Trading

The Tenants' Union of NSW made this submission to the Department of Finance, Services and Innovation's Easy and Transparent Trading consultation process.
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Submission

Submission: Easy and Transparent Trading Consultation

In this submission, the Tenants' Union supports the intent of the consultation paper to improve transparency and consumer choice, but warns that neither of the current proposals will…
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FACS logo

Rent Choice Assist launched

Yesterday Minister Goward announced Rent Choice Assist – this is a private rental subsidy that can support people at risk of homelessness to maintain their rentals with assistance for up to…
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Waterloo Redevelopment Masterplan Process Whiteboard Animation

Waterloo Redevelopment Masterplan Process Whiteboard Animation launched

A new video outlining the process for developing the Waterloo Redevelopment Masterplan Process has been launched. The aim of the whiteboard animation project is to provide independent…
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Tenant Advocates at the Inner Sydney Tenants Advice and Advocacy Service

Tenant Advocates speak out against unfair evictions

Following the NSW government’s recent decision not to abolish ‘no grounds’ evictions as part of upcoming rental reforms, Nicole Kennedy (Tenancy Coordinator at Inner Sydney Tenants Advice and…
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logos

Community groups joint statement on public housing bonds

The NSW government introduction of legislation to introduce public housing bonds today lets down this week’s ‘budget with a strong heart’. People who need public housing are among the poorest in…
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Briefing

Briefing: Bond exit survey

As the number of renters in New South Wales continues to grow it is more important than ever that policy decisions made by government are evidence-based. Currently the NSW government,…
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Submission

Submission: Fair Trading Complaints Register Guidelines

The Tenants' Union is pleased to offer our comments on the NSW Fair Trading Complaints Register Guidelines. We think the register performs an important function for consumers and support…
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David Bott

David and Goliath: One tenant’s 14-year battle for repairs

David Bott’s long-running battle in the Tribunal shone a light on a serious issue which public housing tenants know all too well: the systematic failure of FACS to do necessary repairs. After 14…
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