ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

Eviction – news and analysis

 

Neissa

A day in the life of Tenant Advocate Neissa Carpenter Holmes

We interview Neissa Carpenter Holmes – a Tenant Advocate with Murra Mia Tenant Advocacy Service. Neissa assist tenants in the Illawarra and Shoalhaven area. Her day to day work involves giving…
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Rainbow and houses graphic. Text reads: somewhere over the rainbow, there's a place called home.

Renting: What needs to change?

“There’s no place like home.” But for so many of us who rent, current tenancy laws and practice prevent renters from feeling the sense of being settled and secure needed to really feel 'at…
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Advocate assisting a client in office

How a volatile rental market could impact some of the most vulnerable in our communities 

The past 12 months have had a significant impact on many tenants, particularly those who may be at risk of financial hardship or homelessness. Pamela Hunter, from VERTO’s Tenants’ Advice and…
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Sample letter

Repayment Plan Agreement

This is a template repayment plan for any arrears accrued under your tenancy agreement. To use this template: insert the relevant details in the parts marked [with square brackets], replacing…
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Renters Guide to COVID-19

COVID Eviction Moratorium ends; Transition Period begins

The COVID eviction Moratorium Period which began in April 2020 is coming to an end on 26 March. However a six-month Transition Period will follow, during which there will be limited protections…
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Text reads Regional NSW in rental crisis - Extend the eviction moratorium

40 organisations publish open letter calling for stronger protections during COVID transition

40 community organisations sign on today to Open Letter calling for stronger protections and additional financial support for COVID impacted renters through transition 
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Line drawing of a blue house

Responses to Homelessness, January 2021

Check out our submission to the NSW Audit Office's Audit of the NSW Government's responses to homelessness. Everyone deserves a safe, secure, affordable home, and the NSW Government is…
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Submission

Submission to the Audit Office of NSW: Responses to Homelessness

This submission focuses on the insufficient protections and supports provided for people who rent their homes. We outline a range of policy and legislative reforms to our rental housing system/s…
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Charlie, TUNSW' Community Education Officer in front of a large stack of moving boxes.

Forced out during a health crisis: Renters' stories #MovingMonday

You might have seen via our social media that the Tenants' Union NSW is moving – because we've been evicted! We're an organisation and it doesn't affect our lives - or the…
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Text summary of post body, showing 6 young people looking at phones

No country for young renters?

Young renters do it tough. Expensive rents, share houses, problems with flatmates, the risk of eviction, dodgy landlords, worry about bonds and outstanding repairs are just the tip of the…
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Annual Report cover with smiling people

Annual Report 2019-2020

The past year has been an extraordinary one for the Tenants’ Union, by any measure. Read about our work in our Annual Report for 2019-20.
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TAAS Conference 2020

Staying Connected – Tenant Advocates Conference

Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy…
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