ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

Privacy and access – news and analysis

 

Rainbow and houses graphic. Text reads: somewhere over the rainbow, there's a place called home.

Renting: What needs to change?

“There’s no place like home.” But for so many of us who rent, current tenancy laws and practice prevent renters from feeling the sense of being settled and secure needed to really feel 'at…
Read more
Text summary of post body, showing 6 young people looking at phones

No country for young renters?

Young renters do it tough. Expensive rents, share houses, problems with flatmates, the risk of eviction, dodgy landlords, worry about bonds and outstanding repairs are just the tip of the…
Read more
Annual Report cover with smiling people

Annual Report 2019-2020

The past year has been an extraordinary one for the Tenants’ Union, by any measure. Read about our work in our Annual Report for 2019-20.
Read more
TAAS Conference 2020

Staying Connected – Tenant Advocates Conference

Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy…
Read more
Got a date with the Tribunal?

Request advice before a Tribunal hearing

Are you going to the NSW Civil and Administrative Tribunal (NCAT)? Would you like advice from your local Tenants Advice and Advocacy Service? Complete the below webform and your local service…
Read more
Graphic image, housingscape in relief with COVID19 stylised virus image in blue background.

Renting during COVID-19? Take the survey


City Futures Research Centre at UNSW wants to hear about what is has been like renting during the COVID-19 emergency? Have you tried to negotiate a reduced rent? Take the survey and go…
Read more
graphic with buildings and covid virus shapes hovering in the sky

Report: Supporting Renters Through the Pandemic

In this report we consider NSW renters’ experience in the Private Rental Market during the COVID19 health crisis, and assess the effectiveness of the NSW Eviction Moratorium protections using…
Read more
Older woman holding drivers license - DCJ Housing image - Seniors Strategy

Supporting older renters to 'age-in-place'

Recently the Tenants’ Union of NSW made a submission to NSW Department of Communities and Justice as part of their consultations for the next NSW Government strategy for seniors. We recommended…
Read more
Graphic of a family in a house, wearing masks, virus outside

We need to talk about the landlord

We don’t only need to talk about the relationship between tenants and landlords – we also need to talk about the landlords themselves. A key flaw exposed through the response to COVID‑19 is the…
Read more
Graphic of a family in a house, wearing masks, virus outside

No grounds for limiting reform under COVID-19

Jemima Mowbray looks at the problems renters have faced during COVID‑19, and shows that they are not new or necessarily distinct from the ongoing issues renting households were already facing.…
Read more
Graphic of people in a house, wearing masks, virus outside

Responding to tenancy issues under COVID‑19

The Tenants' Union is attempting to monitor the impact of the COVID-19 crisis on tenants, within the limitations we have. In NSW we are already hearing from tenants that landlords have been…
Read more
Esther at GSATS

A day in the life of Esther Smith, Tenant Advocate

Esther Smith is a Tenant Advocate at the Greater Sydney Aboriginal Tenants' Service (GSATS). In this interview she talks about her day-to-day experiences as an advocate, as well as what…
Read more

 

RENT TRACKER

Renting Increase Negotiation Kit

PODCASTS

Renting Bytes podcast

SUPPORT OUR WORK