ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

Older people – news and analysis

 

Selling your home

Sample letter to notify the operator of your intention to sell your home.
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Utility bills

Sample letter you can use to request access to the operators utility documents including bills.
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Tree maintenance

This sample letter can be used when you need to request the operator undertake tree maintenance in the community and on your residential site.
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Making alterations and additions to your home

Sample letter you can send to the operator when you need to seek consent to make alterations or additions to your home and residential site.
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Additional occupants

Sample letter for when you wish to seek consent from the operator to have an additional person occupy the residential site.
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People at the photo exhibition

Through a Renter's Lens – photo competition exhibition night

A special exhibition at Customs House showcased the top entries from our renter's photo competition. The exhibition gave renters’ a platform to share their stories directly with other…
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Photos from the photo competition

Through a Renter's Lens – photo competition top entries

Over the last few months we were delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received on all…
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'Putting Renters on the Map' with a map of NSW and photos of renters

Putting Renters on the Map

We are in the midst of a rental crisis. Renters are struggling to cope with soaring rents, lack of homes, massive energy bills, and the threat of eviction. That’s why the Tenants’ Union and the…
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A graph from State of the Renters showing renter demographics

State of the Renters NSW

Use this tool to explore data about renting in your local area. Choose to see data in relation to your Local Government Area (LGA) or your state electorate. All data is drawn from the 2021…
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Sonny the renting Chihuahua

Pets & renting: what does the community have to say?

The NSW Government has just closed a 6-week consultation on keeping pets in rental homes. In addition to the Tenants' Union's policy submission, we created a Make Renting Fair campaign…
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Cute dog with chin on table

Submission: Keeping Pets in Rental Homes

A rental is not just a landlord’s investment property, it’s a person or family’s home. Renters should have the same rights as owner-occupiers to make simple choices to make the house they live…
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Electricity "mushroom"

Electricity is a hot topic but little has changed for residents in land lease communities

There have been a number of consultations, reviews and inquiries into electricity in NSW over the past couple of years. The Tenants’ Union provided submissions to a number of these inquiries…
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