Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Access your National Energy Bill Relief payment

The Commonwealth Government has announced that households will receive $300 in 2024/2025 to help with increasing electricity costs. Some households will automatically receive this payment off…
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Renters and supporters celebrate announcement of 'no grounds' ban

After decades of campaigning by renters, community supporters and housing policy experts, the NSW Government is introducing new legislation to end no-grounds evictions. The Tenants' Union…
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MEDIA RELEASE: Tenants' Union of NSW Celebrates Government Action to End ‘No Grounds’ Evictions

The Tenants' Union of NSW applauds the government's announcement they are poised to end ‘no grounds’ evictions. This pivotal and long awaited reform ensures that all renters will be…
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Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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Rent Tracker Area Tool

Use this tool to explore how the price and supply of rental homes has changed across all districts of Sydney and regional areas of NSW.
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Bond Loss Tracker

Use this tool to explore how the risk and severity of bond loss has changed across Sydney and regional NSW.
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Outasite – land lease communities magazine

The Tenants' Union has just published issue 11 of Outasite – our print publication for land lease communities. It has been delivered to mailboxes in communities all over NSW.
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Big win for Woronora residents

Nestled along the banks of the Woronora River lies Woronora Village Tourist Park, a small community that was established in 1956. In recent years, this community has been under threat due to…
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RLLC Amendment Bill in Parliament

In May the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013 (RLLC Act).
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Sunnylake Residents unwittingly buy non-compliant homes

Nestled along the shores of Lake Munmorah on the Central Coast of NSW lies Sunnylake Shores, an over 55s community operated by Ingenia. However, behind its picturesque facade, there is a tale of…
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Upskilling residents in the Northern Rivers

Paul and Eloise from the Tenants’ Union recently travelled to Pottsville in Northern NSW to provide training for resident advocates.
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Local Government Regulations finally getting a refresh

The NSW Government is undertaking a review of the Local Government (Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2021. The Tenants’ Union has…
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