Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Obituaries

The Tenants’ Union of NSW and the Residential Communities Forum members were saddened to learn of the death of Pam Meatheringham and Don Rose in late 2023.
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GUBU - Grotesque, Unbelievable, Bizarre and Unprecedented

This is a new column where we invite you to share grotesque, unbelievable, bizarre and unprecedented (GUBU) goings on in land lease communities in New South Wales.
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What does the NSW budget 2024-25 mean for renters

The Tenants' Union of NSW has dived into today's NSW budget announcements, looking for the key measures that will significantly impact renters. These are our initial thoughts, we will…
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Joint statement: People who rent in public and community housing need safe, secure homes

Today twenty-five plus organisations, Tenants Advice and Advocacy services and community legal centres across New South Wales, published a joint statement demanding urgent action to ensure safe…
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Tenants' Union mourns with family and residents in Whalan

​The Tenants’ Union of NSW is deeply saddened to hear of the explosion in public housing at Waikanda Crescent in Whalan over the weekend, and the passing of Mhey Yumol Jasmin. Read more
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People’s Commission into the Housing Crisis begins today

Media Release - Australia’s first People’s Commission into the Housing Crisis is set to begin today -Thursday 23 May. The Commission provides a platform convened by housing campaign Everybody’s…
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Breaking – Minister introduces Residential (Land Lease) Communities Amendment Bill

On 14 May, the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013.
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NSW Rental Reforms in the Spotlight

This week in Parliament, we have seen steps taken towards addressing the pressing need for rental reform in New South Wales.
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Domestic violence and renting: Supplementary Guide

Everyone deserves a safe home. Tenancy law can help victim-survivors of domestic violence in a number of ways. This Supplementary Guide provides additional information further to our Domestic…
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NSW Renters' Forums: Your chance to share what renting should look like

Against the backdrop of a crippling housing crisis, we are often asked about what we struggle with most, not necessarily what our renting aspirations are. Our woes are given more attention than…
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Submission: Build-to-rent tax concessions

In this submission, we provide brief feedback regarding the proposed build-to-rent tax concessions. Our Network aims for a rental sector that supports safe, affordable and healthy homes. Build-…
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A constant worry: Renters confront the impact of unfair evictions

For this report we surveyed 123 NSW renters, asking them about the impact of the eviction financially and emotionally. We asked about challenges they may have faced in securing alternative…
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