Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Tenants' Union supports event Homes for People, Not Profits: End the Housing Crisis

The Tenants' Union of NSW expresses its support for the Homes for People, Not Profits: End the Housing Crisis event on 17th June organised by Action for Public Housing and the Anti-Poverty…
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Renting and Housing Advocates: ‘NSW Government is Listening'

Renting and housing advocates say the NSW Government is listening and committed to improving the rental system as the government announces the Rental Commissioner will explore further how best…
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Concerns planned reforms to 'end secret rent bidding' will introduce rent auctions

On Friday the Tenants Union of NSW attended hearings for the NSW Parliamentary Inquiry on the Rental Fairness Bill 2023. Along with sector colleagues we raised concerns that planned reforms to…
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Submission regarding Residential Tenancies Amendment (Rental Fairness) Bill 2023

We appreciate and acknowledge the positive intention expressed through the Bill to provide renters with greater transparency during the application process. However, we hold serious concerns…
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Aboriginal Housing and Housing Activism in NSW

Aboriginal housing activism in New South Wales has a 135 year history. This report from the Tenants’ Union of NSW documents this history from the dispossession of land and housing at the…
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Cost of living in NSW survey 2023

The NSW Council of Social Services (NCOSS) has launched their Cost of Living in NSW 2023 survey. The Cost of Living in NSW project seeks to get a better understanding of the impact of cost-of-…
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Tenants' Union joins May Day rally – workers rights and housing justice go hand in hand

May Day (International Workers’ Day) is an important tradition established in the 1800s. In many countries it is a public holiday and allows workers to rally around issues they are facing. 
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New sample letters

We have published 7 new sample letters for residents of land lease communities, covering some of the most common scenarios faced by residents.
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Tenant advocates to National Cabinet: no time for half-measures on renters’ rights

As housing ministers meet today, national housing and tenancy organisations have called upon the National Cabinet to seize the opportunity to boost renters’ rights in response to rising housing…
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Tenants' Union photo competition winner captures anxiety for pets and renters alike

Dylan Young is the winner of the Pets category in the Through a Renters' Lens photography competition run by the Tenants' Union. We had a chat with Dylan about taking part in the…
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Zoom forum: Opportunities to Make Renting Fair in NSW after the #RentersElection23

Join the Opportunities to Make Renting Fair in NSW after the #RentersElection23 Zoom forum at 6pm on Thursday, 4 May, to celebrate the wins achieved by and for renters over the past few months,…
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Through a Renter's Lens: "We make our own homes"

Rod Smith is the winner of the People category in the Tenants' Union’s recent photography competition. This week he dropped into our offices to pick up his framed winning photograph and we…
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