Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Tenants' Union supports 'Housing is a Human Right: National Day of Action'

The Tenants' Union of NSW supports the upcoming event, 'Housing is a Human Right: National Day of Action.' It's inspiring to see renters across Australia getting together to…
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Outasite – land lease communities magazine

The Tenants' Union has just published issue 10 of Outasite – our print publication for land lease communities. It will be delivered to mailboxes in communities all over NSW over the next…
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Victory! Boggabri resident wins 9 year battle for repairs

Boggabri Caravan Park is a residential land lease community consisting of 15 sites and some powered camping sites, located on Laidlaw Street in Boggabri. The local council, the Narrabri Shire…
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After the floods: What have we learned and what is needed to protect residents from further flooding disasters

Many residential land lease communities are located close to rivers and coastal areas of NSW and have been severely impacted by the major flooding events we have seen in NSW over the past couple…
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Navigating pet ownership in land lease communities

For many people pets are part of the family. Pet ownership in Australia is among the highest in the world, and keeping pets has been shown to significantly improve physical and mental health and…
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Annual Report 2022-2023

It will be no surprise that the housing crisis in NSW has dominated the Tenants' Union's work this year. Read about our work in our 2022-2023 Annual Report.
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Thirty years in residential community park living

Back in 1993 a move to downsize from Sydney led me to undertake a search for accommodation in the Central
Coast and Nelson Bay areas. At this time a new concept of owning a dwelling and…
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Site agreement sighted

In an update from a David and Goliath battle that we wrote about in Outasite issue 7 we are pleased to report that David Dodge and Beryl Clarke, home owners at Tweed River Hacienda Holiday Park…
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Windang Win – residents avoid eviction

The Tenant’s Union was pleased to hear that the NSW Supreme Court has appointed an administrator to manage the Oasis Village at Windang. This should lead to improved running of the community and…
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Regulating rents: international examples & experience

Rents in Australia’s private rental sector (PRS) have risen sharply in 2022 and 2023. Low vacancy rates and slow construction have led many to predict further rent increases over the coming…
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Job opportunity: Paralegal (Aboriginal)

Join the team working for housing justice!
A part-time Paralegal is required to join the legal practice of the Centre working to address housing legal issues for and with Aboriginal…
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Strata renters: Emergency preparedness in apartments survey

How ready do you feel your apartment building is for an emergency? Are you aware of plans in place from strata management? Consider completing this survey examining these questions.
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