ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

 

Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

12pm-4pm

Tue:

10am-2pm

Wed:

9am-1pm

Thu:

Unavailable

Fri:

9am-1pm

Contact online

 

ABOUT

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form. 

See also the helpful information in the Disaster Damage Factsheet. 

NEWS

Getting tenancy advice over the holidays

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent advice. Call 1800 251 101
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Residential Land Lease Community Laws Get Updated

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Tenants across New South Wales, including those living in land lease communities, will soon have greater security of tenure. The NSW Labor Government announced in August 2024 that they will end…
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In this column we invite you to share grotesque, unbelievable, bizarre and unprecedented (GUBU) goings-on in land lease communities in NSW.
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No evidence of no-grounds reform impacting housing investment: A difference-in-difference analysis

In a recent blog, we inspected mortgage data to see if there was any obvious relationship with tenancy reform. Here, we take a more in-depth approach by using a common statistical method called…
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In a huge victory following a long-fought legal battle, Tenants' Union client Mr Charles Joseph Warren has won the right to stay in his home.
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Media Release: Australian renters still vulnerable: National Cabinet reforms fall short in protecting renters one year on—Renters in Australia continue to face inconsistent tenancy laws and an…
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Renters in Australia continue to face inconsistent tenancy laws and an ongoing lack of protection. The Rental Report by the National Association of Renters’ Organisations (NARO) and National…
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Access your National Energy Bill Relief payment

The Commonwealth Government has announced that households will receive $300 in 2024/2025 to help with increasing electricity costs. Some households will automatically receive this payment off…
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Renters and supporters celebrate announcement of 'no grounds' ban

After decades of campaigning by renters, community supporters and housing policy experts, the NSW Government is introducing new legislation to end no-grounds evictions. The Tenants' Union…
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MEDIA RELEASE: Tenants' Union of NSW Celebrates Government Action to End ‘No Grounds’ Evictions

The Tenants' Union of NSW applauds the government's announcement they are poised to end ‘no grounds’ evictions. This pivotal and long awaited reform ensures that all renters will be…
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