ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

12pm-4pm

Tue:

10am-2pm

Wed:

9am-1pm

Thu:

Unavailable

Fri:

9am-1pm

Contact online

ABOUT

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form.

See also the helpful information in the Disaster Damage Factsheet.

NEWS

Getting tenancy advice over the holidays

Mon, 16/12/2024 - 10:22

Getting tenancy advice over the holidays

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent advice. Call 1800 251 101

Read more

Tenancy laws are changing in NSW

Fri, 13/12/2024 - 11:18

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...

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Standing Together for Housing Justice

Wed, 16/10/2024 - 05:10

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.

Text reads: People who rent in public and community housing need safe, secure homes. Backdrop is Waterloo mosaic in front of community garden.

12/06/2024

Joint statement: People who rent in public and community housing need safe, secure homes

Today twenty-five plus organisations, Tenants Advice and Advocacy services and community legal centres across New South Wales, published a joint statement demanding urgent action to ensure safe…

image is black and white with a bouquet of flowers lying on the ground and aerial image of damage from a house. Highlighted text overlay reads "We mourn with Jasmin Mhey's family and with the tenants of Whalan." Smaller text overlay at bottom reads "Explosion in Western Sydney suburb where one third of community live in public housing."

03/06/2024

Tenants' Union mourns with family and residents in Whalan

The Tenants’ Union of NSW is deeply saddened to hear of the explosion in public housing at Waikanda Crescent in Whalan over the weekend, and the passing of Mhey Yumol Jasmin. Read more

23/05/2024

People’s Commission into the Housing Crisis begins today

Media Release - Australia’s first People’s Commission into the Housing Crisis is set to begin today -Thursday 23 May. The Commission provides a platform convened by housing campaign Everybody’s…

16/05/2024

Breaking – Minister introduces Residential (Land Lease) Communities Amendment Bill

On 14 May, the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013.

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NSW Rental Reforms in the Spotlight

Alarm clock with 'time to end no grounds' written on clock face

09/05/2024

NSW Rental Reforms in the Spotlight

This week in Parliament, we have seen steps taken towards addressing the pressing need for rental reform in New South Wales.

Text: Supplementary guide: Domestic violence and renting

07/05/2024

Domestic violence and renting: Supplementary Guide

Everyone deserves a safe home. Tenancy law can help victim-survivors of domestic violence in a number of ways. This Supplementary Guide provides additional information further to our Domestic…

image of two storey house in background, text reads Renters' Forums Sydney

03/05/2024

NSW Renters' Forums: Your chance to share what renting should look like

Against the backdrop of a crippling housing crisis, we are often asked about what we struggle with most, not necessarily what our renting aspirations are. Our woes are given more attention than…

22/04/2024

Submission: Build-to-rent tax concessions

In this submission, we provide brief feedback regarding the proposed build-to-rent tax concessions. Our Network aims for a rental sector that supports safe, affordable and healthy homes. Build-…

Stylised photo of three house shapes with looming shadows

16/04/2024

A constant worry: Renters confront the impact of unfair evictions

For this report we surveyed 123 NSW renters, asking them about the impact of the eviction financially and emotionally. We asked about challenges they may have faced in securing alternative…

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Survey on rental racism

11/04/2024

Survey on rental racism

Do you have a multicultural background and have rented in NSW in the last 5 years? Help researchers understand your unique experience to get better solutions by filling out a quick survey.

27/03/2024

New research shows NSW renters want action on eviction reform; strong backing from landlords and community

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows NSW renters want to see action from the NSW Government on promised rental reforms to end ‘no grounds’…

26/03/2024

Briefing: Ipsos Public Affairs Polling Research – Reasonable Grounds Reform

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows significant support from landlords for the reforms. The research also shows the community expects reforms…

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