ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

 

Hunter Tenants Advice and Advocacy Service (HTAAS)

 

CONTACT

Phone

(02) 4969 7666

1800 654 504

Hours:

Mon:

9am - 1pm

Tue:

9am - 1pm

Wed:

9am - 1pm

Thu:

9am - 1pm

Fri:

9am - 1pm

Note:

If you can't get through during advice hours please keep trying. Outside of advice hours, you can leave a message. If you are under threat of eviction, contact us using the link below.

Contact online

 

ABOUT

What we do: Free telephone advice, information, advocacy, and (where appropriate) representation at the NSW Civil and Administrative Tribunal (NCAT).

Who we can assist: people renting privately through a landlord or Real Estate Agent, tenants in Public and Community housing, tenants renting Caravan Parks, homeowners in Land Lease Communities and residents of Boarding Houses. Our services are available to renters in Newcastle, Lake Macquarie, Port Stephens, Maitland, Cessnock, Singleton, Upper Hunter, Muswellbrook or the Great Lakes areas of Mid Coast Local Government Area.

If you have an Order of the Tribunal, a Notice of Termination, or are being threatened with eviction, please contact us via our online form.

NEWS

Getting tenancy advice over the holidays

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent advice. Call 1800 251 101
Read more

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
Read more

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
Read more

Tenant Advocates come together for Network Meeting

Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence…
Read more

Thank you to our volunteers!

Merrilyn and Tina are two of the Tenants' Union Monday Advice Line volunteers. From rent increases, social housing, evictions and sharehousing, our volunteers explain the laws and systems…
Read more

Submission: Review of the National Regulatory System for Community Housing

The Tenants’ Union believes the success of the social housing sector relies on being responsive to need and accountable to tenants who rely on it for secure affordable housing but also whose…
Read more

A tenant's guide to the NSW election 2019

We asked all the political parties 10 key questions about housing in NSW. This guide compiles their answers and compares key tenant demographics for each electorate. Addressing the state’s…
Read more

A tenant’s guide to the NSW Election 2019

This guide is intended as educational information regarding the NSW Election to be held on 23rd March 2019. We acknowledge the tenants of NSW hold diverse political views and support this…
Read more

Lives Turned Upside Down: NSW Renters' Experience of 'no grounds' evictions

This report by the Tenants’ Union of NSW and Marrickville Legal Centre explores the impacts of no grounds evictions. The Tenants' Union of NSW recommends ending no grounds evictions,…
Read more

Tenants demand action on ‘no grounds’ evictions – new report released

The Tenants’ Union of NSW with Marrickville Legal Centre has released the findings of a new report exploring the impacts of no grounds evictions. Just over three quarters (77%) of renters have…
Read more

New domestic violence provisions start today

Changes to domestic violence provisions in the Residential Tenancies Act 2010 have now come into effect. The changes, passed by NSW Parliament in November last year, improve the protections for…
Read more

Public Housing Transfers

In October 2018, FACS Housing commenced their program of ‘whole of location’ transfers to Community Housing Providers with a group of just under one thousand tenancies in the Shoalhaven District…
Read more

Is it over?

On 9 January 2019 the NSW Civil and Administrative Tribunal (NCAT) handed down the decision regarding electricity usage charges in Reckless v Silva Portfolios Pty Ltd t/as Ballina Waterfront…
Read more

NSW Fair Trading information sessions and webinars

Throughout the year NSW Fair Trading holds information sessions of various sorts. Coming up soon are webinars about domestic violence law changes and live information sessions in the Northern…
Read more

Media Release: Government should commit to action to end unfair 'no grounds' evictions

Revelations that key cabinet ministers who are also landlords failed to excuse themselves from debate on ending unfair 'no grounds' evictions despite having clear conflicts of interest…
Read more
Showing 337 - 348 of 635 results