South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Tales from the Illawarra

The Illawarra region on the South Coast of NSW is home to nine residential parks providing accommodation to over 2,000 long term residents. Many are located in an enviable position between the…
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Spreading the word

The Tenants’ Union is excited to announce that the Law and Justice Foundation of New South Wales has provided us with funding to support the provision of a new suite of resources and a community…
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We're back!

Welcome to the new look Outasite Lite. So much has happened in the world of residential parks since issue 14 was published in December 2013. Sadly, the Park and Village Service (PAVS) is no…
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Research: Survey Report – Affordable housing and the NSW rental market

Early in 2014 the Tenants’ Union conducted a short online survey on Housing Affordability to gauge tenants' experiences and expectations of renting. 580 tenants responded. The most striking…
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Submission: Draft Strata Schemes Management Bill 2014

The Tenants' Union appreciates the opportunity to make submissions on the draft Strata Schemes Management Bill 2014 (NSW) (the draft Bill).
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Submission: Draft Strata Schemes Development Bill 2014

The Tenants' Union recently made comment on the draft Strata Development Bill. We have concerns about the proposed strata renewal process and the impact the process would have on elderly…
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Submission: Senate Economic References Committee Inquiry into Affordable Housing

This submission has two purposes. First, it reviews the current state and recent history of the housing market, with particular attention to the huge inflation in house prices over the past two…
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Report: Snapshot analysis of registrable boarding houses and the roomshare market

The Tenants' Union sought an indication of the extent to which the Boarding Houses Act 2012 applies to the roomshare market, and the extent to which registrable boarding houses in the room-…
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Submission: Social, public, and affordable housing inquiry

The Tenants' Union submission to the Inquiry into Social, Public and Affordable Housing has two purposes. First, it reviews the current state and recent history of the housing market, with…
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Annual Report 2012-2013

The 2012-2013 year saw the board and staff undertake some demanding work to ensure the Tenants’ Union continues in its mission to represent all tenants in NSW, whether they are private renters,…
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Submission: Review of Aboriginal Land Rights Act 1983

Proposed changes to the legislation are aimed at reducing bureaucratic burdens on Local Aboriginal Land Council’s (LALC) and the NSW Aboriginal Land Council (NSWALC). The Tenants' Union is…
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Submission: New Planning System for NSW & Draft Metropolitan Strategy for Sydney to 2031

In this brief submission the Tenants' Union focusses our remarks on the implications of the proposed New Planning System, and the Draft Metropolitan Strategy, for low income households in…
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