South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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A win for park residents in court

Two permanent residents of Homestead Holiday Park (Gennacker Pty Ltd) on the Tweed River have finally won a lengthy court battle against their park owner. The park owner had given them a no-…
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Celebrating women advocates

Because 8 March is International Women’s Day we thought that the March issue of Outasite Lite should celebrate some of the amazing women who live in residential parks in NSW. We talked with six…
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Free legal advice for park residents

Following the introduction of the Residential (Land Lease) Communities Act 2013 on 1 November 2015, NSW Fair Trading has provided a small grant to five Tenants Advice and Advocacy Services.…
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On the road

Following the Christmas break we are back on the road visiting parks and providing free information sessions for residents. We have just been out and about with Tenant Advocates in South and…
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More than bricks and mortar

Robyn Stafford lives in Minto, a suburb in south western Sydney. She has experience as a tenant who has been through a redevelopment process in public housing. She has been active in working…
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Women finding home

Women from a refugee background face a multitude of challenges and barriers when trying to find a place to call home in Australia. Like many Australians faced with a sudden change in living…
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Putting down roots

In this piece, boarding house resident Alison Jolly tells her story: "The housing situation for older single women like me (I’m 61) can be difficult unless they own their own home. Many of…
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Seeking security

"It’s so hard to find rental accommodation that is in any way decent. I watch the papers all the time and have my name with lots of agents, but they don’t care. You should see some of the…
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When home isn't safe: Queer women and housing

Indigo Dunphy is a 20 year old queer person who, at the time of interviewing, was living in a share house with another queer woman and two straight men. She has a girlfriend who stayed over…
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At least I have a room

This is a story about Gretta, a boarding house resident. She has lived in two boarding houses. The first she liked very much as it included a communal living area as well as shared facilities.…
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The relief of never having to go home

"Fleeing an abusive relationship was the most frightening experience of my life. By the time we fled, it was already a game of life or death. Leaving often angers the abuser even more and…
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Ombudsman for retirees?

In Victoria a number of advocacy groups are campaigning for a special Ombudsman to administer complaints against the retirement housing sector, including residential parks. The Consumer Law…
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