Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4274 3475

1800 807 225

Hours:

Mon:

9am-1pm, 2-5pm

Tue:

9am-1pm, 2-5pm

Wed:

9am-1pm, 2-5pm

Thu:

2-5pm

Fri:

9am-1pm, 2-5pm

 

ABOUT

Illawarra and South Coast Tenants Advice and Advocacy Service (ISCTAAS) provides free information, advice and advocacy. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Housing NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

ISCTAAS is a program of Illawarra Community Legal Centre.

NEWS

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The NSW Government has committed to ending ‘no grounds’ evictions. This means that your landlord will need a valid reason to end your tenancy. Find out more...
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Everybody's Home – campaign to fix Australia's housing system

Everybody's Home is a new campaign by a coalition of organisations in the housing and community sectors. The campaign will bring national attention to reforms urgently needed to fix…
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Submission: Protections for Residents of Long Term Supported Group Accommodation in NSW

The Tenants' Union is pleased to respond to the NSW Government’s Issues Paper on Protections for Residents of Long Term Supported Group Accommodation in NSW. By raising a number of…
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TUNSW Report on 5 years of the Boarding Houses Act 2012

The Tenants' Union today released its report marking five years of the Boarding Houses Act 2012, the first legislation to give rights to boarding house residents in New South Wales. The…
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Joint letter: Inner Sydney Allocations

Representing concerned housing, homelessness, tenant, legal and community organisations this letter was written to the Minister for Family and Community Services regarding the Inner Sydney Local…
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Report: Five years of the Boarding Houses Act 2012

The New South Wales Boarding Houses Act 2012 has now been in operation for five years. To assist in the review of the Boarding Houses Act 2012 this report assesses the Act on its own merits. For…
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Community languages poster

The Tenants' Union of NSW produces a series of factsheets in community languages which provide a practical, up-to-date, short introduction to tenants’ rights in NSW. Factsheets are…
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Farewell Ned (see you soon)

The Tenants' Union and friends farewell its Senior Policy Officer, Ned Cutcher, after 9 years working with the Tenants' Union and 16 years in the tenancy rights sector. During his time…
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Is your apartment fire safe?

If you own, live in or manage an apartment, we encourage you to make sure your building is fire safe. Material that covers external walls, also known as cladding, can increase the intensity and…
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#MakeRentingFair campaign intro and update

Now is a great time to get involved with the Make Renting Fair campaign. Jemima and Leo from the Tenants' Union provide a quick introduction and an update on where the campaign is up to,…
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Window safety rules changed for strata blocks

The government has changed legal requirements for strata apartments to prevent children falling from windows. By the 13th of March 2018 all strata buildings are required to have window safety…
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The gap in NCAT’s jurisdiction and what it means for tenancy

It was recently found that the NSW Civil and Administrative Tribunal does not have jurisdiction for matters where the parties are resident in different states of Australia. This is due to a NSW…
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Stand your ground

When it comes to agreements, promises and contracts the advice is always the same – get it in writing. Why? Because if a dispute arises the terms, or even the existence, of a verbal agreement…
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