Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4274 3475

1800 807 225

Hours:

Mon:

9am-1pm, 2-5pm

Tue:

9am-1pm, 2-5pm

Wed:

9am-1pm, 2-5pm

Thu:

2-5pm

Fri:

9am-1pm, 2-5pm

Contact online

 

ABOUT

Illawarra and South Coast Tenants Advice and Advocacy Service (ISCTAAS) provides free information, advice and advocacy. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Housing NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

ISCTAAS is a program of Illawarra Community Legal Centre.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Stand your ground

When it comes to agreements, promises and contracts the advice is always the same – get it in writing. Why? Because if a dispute arises the terms, or even the existence, of a verbal agreement…
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Tenancy rights for residents of group homes: consultation forums

The NSW Department of Family and Community Services, Ageing, Disability & Home Care is transferring the management of group homes to the non-government sector. As a result of this change,…
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Housing not stadiums urge housing organisations

Peak housing and homelessness organisations urge Premier to invest the $2 billion of public money towards housing and support for the most vulnerable in our community and not to rebuild sports…
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Older people at risk of homelessness

'The older I get the scarier it becomes' is a new report into the risk of homelessness for older people in NSW. The report was released on 29th November 2017, during the 2017 National…
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Make Renting Fair gains momentum

In NSW current tenancy legislation allows landlords in the private market to end a tenancy without having to give a reason. This means renters are often scared to enforce their rights because…
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#WeLiveHere community action

#WeLiveHere2017 was a community action led by local residents of Redfern Waterloo. Coloured lights lit up the two social housing tower blocks in Waterloo – Matavai and Turanga – that have…
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From Millers Point to Glebe

Paddi O’Leary was a tenant in social housing at Millers Point and participated in tenant action to reverse the policy of relocation and also supported tenants through the process of relocation.…
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Transfer of Tenancy Management from Public to Community Housing

In October 2016 the Government announced the transfer of tenancy management for thousands of tenanted public housing properties from the Department of Family and Community Services (FACS Housing…
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Boarding Houses Act Five Years On

The Boarding Houses Act 2012 reflected over 40 years of lobbying by public interest groups, including the TU, to try to provide rights and enforceable protections for residents of boarding…
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2017 in review

With Christmas fast-approaching 2017 is coming to an end. The Residential (Land Lease) Communities Act has been operating for two years and continues to throw up familiar disputes and surprises…
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Proposed Automatic Rent Deduction Scheme may reduce fairness

The Automatic Rent Deduction Scheme (ARDS) as proposed by the Social Services Legislative Amendment (Housing Affordability) Bill 2017 if passed will have a detrimental impact on arrears and debt…
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Tenants' organisations concerned about forced rent payments proposal

The National Association of Tenants Organisations has concerns about aspects of a Bill before Federal parliament which would enable social housing landlords to access tenants income support…
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