Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4274 3475

1800 807 225

Hours:

Mon:

9am-1pm, 2-5pm

Tue:

9am-1pm, 2-5pm

Wed:

9am-1pm, 2-5pm

Thu:

2-5pm

Fri:

9am-1pm, 2-5pm

Contact online

 

ABOUT

Illawarra and South Coast Tenants Advice and Advocacy Service (ISCTAAS) provides free information, advice and advocacy. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Housing NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

ISCTAAS is a program of Illawarra Community Legal Centre.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Half of all apartments in NSW to have no say in short term letting rules

Today’s announcement from the NSW Government in relation to short term holiday lettings is disappointing as it will not effectively protect against the potential impacts of holiday lettings and…
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Briefing: Bond exit survey

As the number of renters in New South Wales continues to grow it is more important than ever that policy decisions made by government are evidence-based. Currently the NSW government,…
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Track rents in your local area – new postcode tool for tenants

Today the Tenants' Union has released the first version of a new tool to help tenants in NSW. We believe the more information people who rent have the better, and now using data directly…
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Submission: Fair Trading Complaints Register Guidelines

The Tenants' Union is pleased to offer our comments on the NSW Fair Trading Complaints Register Guidelines. We think the register performs an important function for consumers and support…
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Government takes step in the right direction but needs to walk all the way with tenants

The Tenants’ Union welcomes the NSW government’s announcement of reforms this week for survivors of domestic and family violence in rented homes but urges action to make renting fair.
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David and Goliath: One tenant’s 14-year battle for repairs

David Bott’s long-running battle in the Tribunal shone a light on a serious issue which public housing tenants know all too well: the systematic failure of FACS to do necessary repairs. After 14…
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Power to the people – at a reasonable price

With the commencement of the Residential (Land Lease) Communities Act 2013 (the Act) the method of calculating consumption charges for electricity, gas and water changed. The Tenants’ Union has…
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Research into housing for younger people

Are you living at home, sharing or renting on your housing? Are you aged between 18-35 years? Help make a difference for better housing choices.
Have your say on the type of housing young…
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Share Housing in Sydney: Questionnaire

Older people are increasingly living in share accommodation. Simultaneously, there is an increasing use of ‘smart’ technologies that influence people’s access to and experience of housing. The…
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WESTS celebrates 10 years

The Western Sydney Tenants’ Advice and Advocacy Service (WESTS) recently celebrated their 10 year anniversary at Western Sydney Community Legal Centre (WSCLC). WESTS can be proud to have reached…
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Utilities hardship research

Coming home to a house with no power or living with fear of not being able to afford power bills is something no one should have to do. But with rising costs it's something we hear of more…
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Guide: Boarding Houses and the Law

The Inner Sydney Tenants' Advice and Advocacy Service at Redfern Legal Centre has just published their updated legal guide for people living in boarding houses in NSW. The guide explains…
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