ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

 

Hunter Tenants Advice and Advocacy Service (HTAAS)

 

CONTACT

Phone

(02) 4969 7666

1800 654 504

Hours:

Mon:

9am - 1pm

Tue:

9am - 1pm

Wed:

9am - 1pm

Thu:

9am - 1pm

Fri:

9am - 1pm

Note:

If you can't get through during advice hours please keep trying. Outside of advice hours, you can leave a message. If you are under threat of eviction, contact us using the link below.

Contact online

 

ABOUT

What we do: Free telephone advice, information, advocacy, and (where appropriate) representation at the NSW Civil and Administrative Tribunal (NCAT).

Who we can assist: people renting privately through a landlord or Real Estate Agent, tenants in Public and Community housing, tenants renting Caravan Parks, homeowners in Land Lease Communities and residents of Boarding Houses. Our services are available to renters in Newcastle, Lake Macquarie, Port Stephens, Maitland, Cessnock, Singleton, Upper Hunter, Muswellbrook or the Great Lakes areas of Mid Coast Local Government Area.

If you have an Order of the Tribunal, a Notice of Termination, or are being threatened with eviction, please contact us via our online form.

NEWS

Getting tenancy advice over the holidays

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent advice. Call 1800 251 101
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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The Granny Flat Trap

Over the past six months the Southern Sydney Tenants' Advice and Advocacy Service at Metro Assist has seen a steady influx of problems with granny flats. There can be hidden traps when…
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Tips: The easy way to claim your bond
Want your bond back? Claiming is easy.
Want your bond back? Claiming is easy.

Tips: The easy way to claim your bond

Want your bond back? Claiming is easy. Once a tenancy is over, a tenant can claim the bond without the signature of the landlord/agent. If the claim is not challenged by Tribunal application…
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CLCNSW welcomes crucial funding from NSW government

NSW Attorney General Mark Speakman today announced over $6 million over two years in additional funding for community legal centres in NSW, stepping in to fill the void created by a pending…
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Tenants' Union releases results of survey of share house residents

Sharehouse residents have voiced their support for fair share-house rules in a new survey from the Tenants' Union of NSW. The current legal situation for share house residents is confusing…
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Sometimes you need help to get on the right track

Raymond Morris is a public housing tenant who's very active in his community – he's mentored and supported hundreds of people in recovery from drug and alcohol addiction. Last year,…
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Report: Share Housing in NSW

Between December 2016 and January 2017, the Tenants' Union of NSW and TAASs conducted a survey of people who have lived in a sharehouse over the last five years, to gather data and insights…
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Federal Government must not let us down - ACOSS and National Shelter release 6 point National Housing Affordability Plan

Releasing today its 6 point "Housing Australia's People: A Serious Plan'", ACOSS and National Shelter set out a comprehensive package of reforms that would deliver growth in…
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Funding cuts to Community Legal Centres reversed

Funding cuts to Community Legal Centres reversed
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Community Housing Transfers - What's It All About? - 2 New Forums

Community Housing Transfers - What's It All About? - 2 New Forums
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Escaping an unsafe and insecure rental nightmare

Kellie and her son Elijah are tenants on the Central Coast. At their previous place the landlord failed to abide by the agreement and renting laws in a number of ways. So Kellie got advice from…
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Home ownership is falling - what needs to happen?

Our Advocacy and Research Officer Leo spoke to ABC News 24 about a new report which shows that Australia has one of the lowest rates of home ownership amongst 9 countries analysed by HSBC.…
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Report: Airbnb's effect on rents

The Tenants’ Union of NSW has released a report examining the impact of Airbnb on rents in Sydney in advance of the government responding to its inquiry into short term lets. The key finding is…
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