Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.
Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.
Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent advice. Call 1800 251 101
We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
The Residential (Land Lease) Communities Act 2013 (the Act) introduces some new and necessary rights for home owners in the area of home sales. Selling a home on-site without interference should…
It is an operator’s responsibility to ensure that emergency service vehicles can access a park. We spoke to a park resident about the emergency access issues he faced in his park.
The Residential (Land Lease) Communities Act 2013 introduces a new possibility for the setting of site fees in new site agreements. The standard form agreement provides for site fees to be set…
From 1 November 2015 people who rent a home in a residential community (residential park) will have rights and responsibilities under both the Residential Tenancies Act 2010 and the Residential…
Despite the challenging environment the Tenants' Union continues to deliver for tenants in NSW. This
Annual Report gives detail of our important achievements in areas of policy…
In our new feature ‘This is my park’ Janice Edstein of Sea Winds Village shares her experiences of park living. "My husband John had to retire in his 50s because of heart problems and as we…
You may remember we reported on emergency access issues at Wallacia Caravan Park in our May issue of Outasite Lite. Residents considered the emergency access arrangements in the park to be…
On 7 August the final regulation for the Residential (Land Lease) Communities Act 2013 was released by Minister Dominello, the Minister responsible for Fair Trading. Mr Dominello announced that…
The Sirius Building embodies a long struggle by a group of tenants to remain in their community. A central aspect of the proposed listing is the people living in it and their role in stopping…
"I wear many hats: mother, friend, student, teacher, researcher, tenant, wife, country music enthusiast… Each of these, compartmentalised, functions as a well-oiled machine. However, as…
The Residential Tenancies and Housing Legislation Amendment (Public Housing - Antisocial Behaviour) Bill 2015 has been passed, with amendments, in the Legislative Assembly. It must now be…
Investors own more than half of the residential strata lots in New South Wales’.1 It stands to reason that tenants occupy the majority of lots within the state’s strata schemes, and have a…
