South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Stories from 40 years of advocacy

Robert Mowbray was a founder of the TU and continues to be active in the movement for the rights of tenants through his work as the TU Older Tenants Project Officer and his work with residents…
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Drawing on the past, taking on the future

Ned Cutcher, Senior Policy Officer of the Tenants' Union reflects on 40 years of advocating for tenants' rights and the big ticket items that remain. Drawing on the experience and…
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A place of my own

"I am originally from Walgett, Northern NSW. In Walgett everyone knows me as ‘Daughter’. I would like to move back to Walgett, but my children and grandchildren are in Sydney, so I will…
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Home is everything to me

"I grew up on the Northern foreshores of Botany Bay at the La Perouse Aboriginal Reserve AKA ‘Lappa Mish’ in the 1970s and 1980’s. It was great growing up there. The sea was our backyard –…
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Electricity pricing: are you being overcharged?

Electricity charges in land lease communities are a hot issue for home owners. Prices continue to rise and, when home owners purchase electricity from the operator, the charges are complex and…
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Boarding houses resources

Resources for boarders, lodgers and community workers who support them, including factsheets, a guide, posters, a brochure and a small card.
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Public and community housing – Guide for Providers: Listen, Ask, Respect

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Five Changes to Social Housing Laws

In October 2015, NSW Parliament passed a law changing the rights and responsibilities of all social housing tenants in important ways. FACS Housing will begin using these new rules against…
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Hunter TAAS Residential Communities Project

Hunter Tenant’s Advice & Advocacy Service, along with a number of other tenancy services received a one off grant from NSW Fair Trading to employ a part time project worker to assist with…
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Increasing site fees: you deserve an explanation

Home owners in land lease communities understand that their site fees can increase and most are used to having an increase every year. Receiving a site fee increase might not come as surprise,…
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ISTAAS speaks up for public housing tenants in parliamentary inquiry

Redfern Legal Centre has spent many years advocating for public housing tenants waiting for basic repairs to be done on their homes. The lack of action they experience, even after correct…
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Five key changes to social housing laws

In October 2015, NSW Parliament passed the highly contentious Residential Tenancies and Housing Legislation Amendment (Public Housing - Antisocial Behaviour) Act - affecting the rights and…
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