ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

12pm-4pm

Tue:

10am-2pm

Wed:

9am-1pm

Thu:

Unavailable

Fri:

9am-1pm

Contact online

ABOUT

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form.

See also the helpful information in the Disaster Damage Factsheet.

NEWS

Getting tenancy advice over the holidays

Mon, 16/12/2024 - 10:22

Getting tenancy advice over the holidays

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent advice. Call 1800 251 101

Read more

Tenancy laws are changing in NSW

Fri, 13/12/2024 - 11:18

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...

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Standing Together for Housing Justice

Wed, 16/10/2024 - 05:10

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.

25/09/2019

Productivity Commission recognises need to end unfair No Grounds evictions

The Productivity Commission today released a report on vulnerable renters in the private market, concluding that removing unfair no grounds evictions from our renting laws is needed to better…

02/09/2019

Electricity win – a real circuit breaker

A few weeks ago the Tenants' Union of NSW successfully represented 93 residents from Parklea residential land lease community in Tribunal applications regarding unfair electricity charges.…

01/09/2019

Submission: Short-term rental accommodation - a new regulatory framework

The Tenants’ Union of NSW is pleased to offer this response in response to the short-term rental accommodation regulatory framework discussion paper.

01/09/2019

Submission: Federal inquiry into the Adequacy of Newstart and Related Payments

The work of the Tenants' Union, and that of the Tenants Advice and Advocacy Services we work alongside, brings us into frequent contact with very low, low and moderate income households who…

27/08/2019

Reflections of a Blue Mountains Tenant Advocate

Jo Hibbert has been a Tenant Advocate at the Blue Mountains Tenants’ Advice and Advocacy Service for seven years. Now she’s retiring for a well-earned break, so we took the opportunity to ask…

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17 years of advocacy in Regional NSW

The Residential (Land Lease) Communities Act 2013 (the Act) provides home owners with the right to sell their home on site. The Act also states the operator must not cause or permit any…

07/08/2019

Dianna Evans: Land lease community advocate

Di Evans has worked with residents of parks and land lease communities in various capacities since the late 1980’s. She has seen
permanent living in parks change from ‘housing of last…

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