Northern NSW Aboriginal Tenants Advice & Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

 

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please call the Newcastle office on 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: The Housing and Homelessness Plan

This submission provides comment on the Housing and Homelessness Plan Issues Paper. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Adequate…
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Navigating to Home Webinar

The Navigating to Home webinar provides an overview of The National Nine report's key recommendations., followed by a panel conversation exploring the challenges facing renters and our…
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New Renters Kit

Renting can be tricky to navigate, especially if you are new to renting in New South Wales or haven’t rented for a while. The Tenants’ Union of NSW has made this kit to help renters put the…
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NEWTAAS Annual Report 2023

This year the New England and Western Tenants Advice and Advocacy Service is celebrating our 21st year of operation. Our Annual Report summarises our work and also includes a selection of…
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End of Tenancy Survey

The NSW Government Department of Fair Trading's end of tenancy survey is an important data source, shedding light on the dynamics of rental arrangements within the state.
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Have your say on how prices are set in embedded networks

IPART the Independent Pricing and Regulatory Tribunal NSW has been asked by the NSW Government to recommend an appropriate maximum price for the sale of electricity, gas and hot or chilled water…
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Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases

Yesterday, the Tenants' Union of NSW appeared at the Sydney hearings for the Federal Inquiry into the Worsening Rental Crisis in Australia. Leo Patterson Ross, CEO, Tenants' Union of…
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National 9 Principles for Strengthening Renters' Rights

The National Association of Renters' Organisations has just released a new report, The National Nine: Principles for Strengthening Renters' Rights. The Principles are: Stability,…
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Submission: Improving NSW Rental Laws

We encourage readers of this submission to understand renting as an essential service. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Homes are…
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Tenant Advocate's perspective – Sonya Mooring, Murra Mia Western TAAS

We took the opportunity of a recent visit to Murra Mia Western Aboriginal Tenants Advice and Advocacy Service to interview Sonya Mooring, the Tenant Advocate and Team Leader. 
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Briefing: Tenants Advice and Advocacy Program Funding

A briefing paper examining the funding needs of the Tenants Advice and Advocacy Program in relation to meeting increased community needs.
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Organisations unite in rental reform call to Senate inquiry

A coalition of more than 80 organisations across Australia has urged governments to act swiftly on rental reform in a joint submission to the Senate’s rental crisis inquiry. Fair limits on rent…
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