Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Make Renting Fair Submission: Keeping Pets in Rentals

This is a submission compiled of the contributions, stories and views from over 75 renters, collected via a survey on the Tenants’ Union of NSW website, through Tenants’ Union of NSW and Make…
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Electricity is a hot topic but little has changed for residents in land lease communities

There have been a number of consultations, reviews and inquiries into electricity in NSW over the past couple of years. The Tenants’ Union provided submissions to a number of these inquiries…
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Margaret Reckless faces further challenges

The Tenants’ Union of NSW has been following and supporting Margaret Reckless' fight for her rights in the residential land lease community she has lived in for the past six years. Over…
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Research: Northern Rivers floods expose flaws in NSW housing system

As flooding impacts more NSW communities, new research from UNSW City Futures Research Centre, jointly commissioned by the Tenants' Union of NSW along with Mission Australia, St Vincent de…
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Annual Report 2021-2022

The 2021-2022 financial year began with Sydney under a strict four-month lockdown to curb an outbreak of the delta coronavirus variant and finished with severe weather, flooding, and a deepening…
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Homes for people: Housing solutions for everyone

In November the Tenants' Union of NSW, along with our Homes for People coalition partners, organised a parliamentary briefing to launch the election advocacy platform Homes for People:…
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Property Tax: TUNSW provides evidence to NSW Parliament

Last week the Tenants' Union of NSW spoke at the public hearing for the NSW Parliamentary Inquiry into the Property Tax (First Home Buyer) Bill 2022 in support of the introduction of a…
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Pets and renting — share your experience!

We would like to hear from NSW renters about your experiences renting with pets (or trying to get landlord permission for a pet). We will use information you provide to us to collate a…
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NEWTAAS Annual Report 2022

Spiralling rents threaten many tenants with homelessness if they lose their homes. Many tenants are being evicted for no reason (no grounds terminations). NEWTAAS Tenant Advocates assess a…
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Healthy Homes for Renters at NSW Parliament

Yesterday the Tenants' Union of NSW alongside Better Renting and Sweltering Cities provided a briefing on Healthy Homes for Renters to a diverse, cross section of Members of the NSW…
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Evicted! Comedy about renting in Sydney

Evicted! is a new comedy about renting in Sydney. The film won the audience award for best feature at the 2022 Sydney Film Festival. It follows a ragtag bunch of millennial housemates who get…
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Outasite - land lease community magazine

The Tenants' Union has just published issue 8 of Outasite – our annual printed publication for land lease communities! It has been delivered to mailboxes in communities all over NSW.
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