Blue Mountains Tenants Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

Staff available - Leave a message

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

9.30am - 12.30pm (Staff available all day)

Fri:

Staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues.

Our main advice hours are 9.30am - 12.30pm, Tuesday and Thursday. However staff are available from 9am - 5pm Monday to Friday - please call anytime and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Rent Increase Negotiation Kit

Many renters are already doing it tough, and getting a rent increase adds to the burden. If you want to negotiate with the landlord/agent, these tools can help.
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Submission: Inquiry into Homelessness among older people aged over 55 in NSW

Everyone needs a home. Housing is the basis from which we ensure our communities’ well-being. This is not simply about the material, physical and structural protections housing provides, but…
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Renting Questionnaire Federal Election 2022

How do the parties plan to respond to the needs of renters following the Federal Election on May 21st? The National Association of Tenants Organisations asked. Check out the responses here.
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NATO Federal Election Questionnaire 2022: Policies and priorities for a fair and secure renting system

The National Association of Tenants' Organisations (NATO) recently wrote to all parties and independent candidates inviting them to respond to our Federal Election Questionnaire. We invited…
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Podcasts

Listen now! Renting Bytes and Renting Matters are podcasts produced by the Tenants’ Union of NSW and Legal Aid NSW. We aim to help renters and community workers understand tenancy law and…
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Submission: Waterloo South Plan

The Tenants' Union brief comments on the Waterloo South proposal are informed by both our understanding of the inadequacies of our current housing system in delivering safe, affordable…
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Waiting for social housing? Tell your story

Are you on the waiting list for social housing in NSW, Queensland or Tasmania? If so, researchers in a new project would like to learn more about what life is like as you wait for a social…
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Make Renting Fair: April Organising Meeting

It's time for our next Make Renting Fair organising meeting! This time around we'll be brainstorming and honing some policy asks for the campaign between now and the March 2023 NSW…
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Rent Tracker Postcode Tool

Use this tool to find rent data for your postcode. You can also adjust other filters, such as the type of home and number of bedrooms. Rent Tracker is compiled by the Tenants’ Union, based on…
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#MyRentedHome #MakeRentingFair social media week of action

We’re inviting all NSW renters to join the #MakeRentingFair #MyRentedHome social media week of action, in the week of Monday 4 April to Saturday 9 April. You are invited to share a photo on your…
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Public and community housing – Relocations, Transfers, and Renewal

This page contains resources relating to public and community housing renewal, and transfers of housing stock from public to community providers.
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Useful links – housing organisations, legal services, government

Useful links to other housing organisations, legal services and government agencies.
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