Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Home Sales: Rights, responsibilities and rules

When the Residential (Land Lease) Communities Act 2013 commenced on 1 November 2015 all terms of existing site agreements that prohibited or placed restrictions on the sale of homes on site…
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Vale Christina

On 9 January 2018 Christina Steel passed away after a long illness, which she fought to her last day. She was hoping to see the end of Game of Thrones and she almost made it.
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Perseverance pays off

When Robyn Meyers decided to sell her home, she did not expect to have to make multiple Tribunal applications to do so. Her home was located in a residential community in Byron Bay. Property…
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Sandy Gilbert: Resident advocate

Sandy Gilbert is an advocate for residents of land lease communities in the Tweed area and a member of the Residential Parks Forum. She agreed to share her story with us for this issue of…
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Rules of conduct

Schedule 1 of the Residential (Land Lease) Communities Act 2013 sets out the rules of conduct for operators and section 54 of the Act requires compliance with those rules. Taking action…
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Out now! Outasite issue 4

Outasite issue 4 is hot off the presses and finding its way into mailboxes in land lease communities all over NSW. This issue contains articles including: Electricity usage charges; Site Fee…
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Mould and renting - share your experience!

Tenants often report to us their experiences with mould and other infestations and the difficulties they have getting it resolved. We are collecting stories from tenants for submissions to a…
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Warrants for possession in tenancy

This information sheet is for tenants facing termination, when a warrant for possession has been issued by the Tribunal.
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Survey for Aboriginal Renters

The Tenants Union of NSW and the Aboriginal Tenancy Services are currently working on an Aboriginal Renting Policy Platform. This document will be used to strengthen the voices of Aboriginal…
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Tenant Advocates speak out against unfair evictions

Following the NSW government’s recent decision not to abolish ‘no grounds’ evictions as part of upcoming rental reforms, Nicole Kennedy (Tenancy Coordinator at Inner Sydney Tenants Advice and…
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Community groups joint statement on public housing bonds

The NSW government introduction of legislation to introduce public housing bonds today lets down this week’s ‘budget with a strong heart’. People who need public housing are among the poorest in…
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Research: Energy efficiency in NSW social housing

Researchers at UNSW Sydney (The University of New South Wales), the University of Wollongong, CSIRO and the NSW Office of Environment and Heritage are seeking volunteer research participants to…
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