Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: Civil and Administrative Tribunal Act 2013 Statutory Review

The Tenants' Union of NSW and the network of Tenant Advocates who we train, resource and support have assisted tens of thousands of tenants in all predecessor Tribunals since the…
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Tenant Advocates come together for Network Meeting

Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence…
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Thank you to our volunteers!

Merrilyn and Tina are two of the Tenants' Union Monday Advice Line volunteers. From rent increases, social housing, evictions and sharehousing, our volunteers explain the laws and systems…
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Submission: Review of the National Regulatory System for Community Housing

The Tenants’ Union believes the success of the social housing sector relies on being responsive to need and accountable to tenants who rely on it for secure affordable housing but also whose…
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A tenant's guide to the NSW election 2019

We asked all the political parties 10 key questions about housing in NSW. This guide compiles their answers and compares key tenant demographics for each electorate. Addressing the state’s…
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A tenant’s guide to the NSW Election 2019

This guide is intended as educational information regarding the NSW Election to be held on 23rd March 2019. We acknowledge the tenants of NSW hold diverse political views and support this…
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Lives Turned Upside Down: NSW Renters' Experience of 'no grounds' evictions

This report by the Tenants’ Union of NSW and Marrickville Legal Centre explores the impacts of no grounds evictions. The Tenants' Union of NSW recommends ending no grounds evictions,…
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Tenants demand action on ‘no grounds’ evictions – new report released

The Tenants’ Union of NSW with Marrickville Legal Centre has released the findings of a new report exploring the impacts of no grounds evictions. Just over three quarters (77%) of renters have…
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New domestic violence provisions start today

Changes to domestic violence provisions in the Residential Tenancies Act 2010 have now come into effect. The changes, passed by NSW Parliament in November last year, improve the protections for…
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Public Housing Transfers

In October 2018, FACS Housing commenced their program of ‘whole of location’ transfers to Community Housing Providers with a group of just under one thousand tenancies in the Shoalhaven District…
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Is it over?

On 9 January 2019 the NSW Civil and Administrative Tribunal (NCAT) handed down the decision regarding electricity usage charges in Reckless v Silva Portfolios Pty Ltd t/as Ballina Waterfront…
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NSW Fair Trading information sessions and webinars

Throughout the year NSW Fair Trading holds information sessions of various sorts. Coming up soon are webinars about domestic violence law changes and live information sessions in the Northern…
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