Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: Law Reform Commission’s Open Justice Review – Court and tribunal information

Given the nature of the Tenants' Union's work, this submission focuses on two specific areas concerning open justice and civil matters, specifically matters relating to tenancy, social…
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New housing news service launched

Read all about it! Check out our Housing News Digest … starting 4 January 2021, the Housing News Digest has an exciting new look and you can subscribe now! 
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Submission to the Audit Office of NSW: Responses to Homelessness

This submission focuses on the insufficient protections and supports provided for people who rent their homes. We outline a range of policy and legislative reforms to our rental housing system/s…
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Practical advocacy for social housing tenants

Marrickville Legal Centre is home to two tenancy services – the Inner West Tenants’ Advice and Advocacy Service (IWTAAS) and Northern Sydney Area Tenants Service (NSATS). The services provide…
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No country for young renters?

Young renters do it tough. Expensive rents, share houses, problems with flatmates, the risk of eviction, dodgy landlords, worry about bonds and outstanding repairs are just the tip of the…
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Using artificial intelligence to improve access to justice

Marrickville Legal Centre has launched a new virtual legal assistant named ‘NALA’ to help people with basic legal queries online.
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Annual Report 2019-2020

The past year has been an extraordinary one for the Tenants’ Union, by any measure. Read about our work in our Annual Report for 2019-20.
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Outasite Lite 38 – land lease communities news

Outasite Lite 38 is winging its way across the internet to subscribers' inboxes. Articles in this issue include, "Community recognition for land lease community advocate", "…
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Appeal afoot – fixed method site fee increases

In Outasite Issue 6 (August 2020) we wrote about fixed method site fee increases and mentioned three communities where those methods were being challenged by home owners. Home owners from the…
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Community recognition for resident advocate

Resident Advocate and Residential Land Lease Communities Forum Member Pam Meatheringham was recognised by Jodie Harrison, Member for Charlestown, in the NSW Parliament on 4 August 2020. In the…
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Submission: Proposed amendments to the Social Programs for Energy Code

This submission will address the impact the proposed changes will have generally for renters on low incomes, and those renters with energy provided via embedded networks (generally in strata…
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