Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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International student COVID-19 crisis accommodation

The NSW Government is funding temporary crisis accommodation for vulnerable international students in NSW during the current COVID-19 pandemic. The scheme will be delivered through approved…
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Submission: Inquiry into Homelessness

In this submissions we focus on the insufficient protections and supports provided for people who rent their homes, particularly in the private rental market. We outline a range of policy and…
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Change Management: Social Housing Management Transfers Program Best Practice Report

Between October 2018 and September 2019 the management of more than 14,000 public housing tenancies across nine geographical regions of NSW was transferred from the management of the Department…
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New report finds investment in social housing is critical to Australia’s post-COVID-19 economic recovery  

Three initiatives are critical to Australia’s post COVID-19 economic recovery, a new report finds: build additional social and affordable housing stock across NSW; repair old social housing…
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NSW Parliament passes extra emergency measures: what this means for renters

On Tuesday and Wednesday this week NSW Parliament considered a number of measures that might provide further support for NSW renters during the COVID-19 pandemic. While not all of the measures…
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Further support needed for renters in NSW

The current COVID-19 health crisis has impacted everyone in our community. For many renters the challenge of losing a job and reduced household income, or other financial and health impact, has…
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Rent Reduction Calculator

We are proud to make this calculator available to people in NSW looking at negotiating rents. It's an unfamiliar process for many people, and it can be tricky working out what you can…
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Social Housing Management Transfers Program: Best Practice Report – Tenants' Experience

This report focusses on the experiences of tenants during the transfer period and in the months following the transfer with the aim of identifying practices and policies that have impacted…
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Briefing: Further supports required for renters during COVID-19 health crisis

This briefing provides an overview of the basic framework of the NSW Evictions Moratorium implemented through the Residential Tenancies Amendment (COVID-19) Regulation 2020. We welcome the…
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Support for JobSeeker claimants

The Welfare Rights Centre has launched a campaign to let new JobSeeker claimants know that help and support are available. If you are struggling with a Centrelink decision about your JobSeeker…
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Being evicted? Can you share your story or photo?

Although there is a moratorium on evictions in NSW, it won't stop all evictions for all renters. Now more than ever, it's important to share your story. If you are facing eviction and…
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Are evictions stopped in NSW? Yes. But...

From Wednesday 15th April the NSW Evictions Moratorium came into effect. So there is a stop on evictions, at least for 60 days – but not on all evictions and not for all people. For more detail…
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