Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free tenancy advice and referrals for residential tenants in Western Sydney. We provide advocacy for renters at the Tribunal.

Our services are focused on but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities. Please note, we do not offer advice on tenancy issues to landlords or real estate agents, or strata advice.

Book an appointment to see our team at the Parramatta Office, Monday to Fridays: Suite 202, 107 Phillip Street Parramatta NSW 2150. To book an appointment at our Penrith Outreach please contact the service on (02) 8833 0933.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

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NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Public housing – Repairs

Resources for public housing tenants to help get the repairs done.
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Submission: Inquiry into Management of NSW Public Housing Maintenance Contracts

The issue of repairs and maintenance for public housing tenants has been a concern for the Tenants' Union and TAASs over a number of years. The Tenants' Union has worked with TAASs to…
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Submission: Response to Fair Trading discussion paper "Statutory Review of the Residential Tenancies Act 2010"

The Tenants’ Union is pleased to provide this response to NSW Fair Trading’s discussion paper for the statutory review of the Residential Tenancies Act 2010. This contribution forms part of our…
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Quick guide: NSW renting laws are under review!

NSW Fair Trading is currently reviewing the Residential Tenancies Act, and has released a discussion paper to gauge community views. Renters say the law should deliver greater stability,…
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Merry Christmas

Paul, Jemima and Julie from the parks team at the Tenants' Union of NSW wish you - our Outasite Lite readers - a very Merry Christmas and Happy New year. We enjoyed sharing residential…
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New laws for park residents

On 1 November 2015 the laws governing the relationship between park owners and park residents changed. In fact, parks are not even called parks any more - the Residential (Land Lease)…
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Submission: Inquiry into elder abuse in NSW

In our submission to the NSW Legislative Council inquiry into elder abuse, the Tenants' Union argues that elder abuse is more than an action between two people with unequal power in a…
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What is a special levy?

Under the new Act if home owners want a new facility or an improvement to the community and the operator refuses to fund it, the home owners can vote to pay for it. This is a special levy.
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Understanding the ins and outs of utility charges

In the Residential (Land Lease) Communities Act 2013 electricity, gas, water and sewerage service are dealt with under the generic term ‘utility’.
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New rules for operators

During the review of the Residential Parks Act 1998 one of the key issues raised by residents was the conduct of operators. Many stories were told about interference with the sale of homes,…
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New rules in communities

Community rules (previously called park rules) are about the use, enjoyment, control and management of a community. Unlike the Residential Parks Act 1998, the Residential (Land Lease)…
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Never give up! The campaign to keep assignment

When the draft Residential (Land Lease) Communities Bill was first released in April 2013 one of the big concerns residents and advocates had was that under the new Act residents would lose the…
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