South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Incoming Minns’ government needs to implement promised reforms to our renting system urgently

Tenants' Union of NSW welcomes incoming Minns Government and encourages immediate action to deliver on promised urgent reforms for renters
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Rent Converter

The Rent Converter is a calculator that converts the rent between daily, weekly, fortnightly, monthly and yearly amounts. Select the payment period and put in the rent you pay. The converter…
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Through a Renter's Lens – photo competition exhibition night

A special exhibition at Customs House showcased the top entries from our renter's photo competition. The exhibition gave renters’ a platform to share their stories directly with other…
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Through a Renter's Lens – photo competition top entries

Over the last few months we were delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received on all…
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NSW to ban ‘no grounds’ evictions for renters during periodic tenancies

Regardless of the outcome of the upcoming election on 25 March, NSW will see an end to ‘no grounds’ evictions during periodic tenancies. Achieving cross-party support for ending ‘no grounds’…
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Putting Renters on the Map

We are in the midst of a rental crisis. Renters are struggling to cope with soaring rents, lack of homes, massive energy bills, and the threat of eviction. That’s why the Tenants’ Union and the…
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State of the Renters NSW

Use this tool to explore data about renting in your local area. Choose to see data in relation to your Local Government Area (LGA) or your state electorate. All data is drawn from the 2021…
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Survey: Renter's privacy and data

You may have heard that the NSW Government is looking at the information that is being collected about tenants during the application process and how it is being stored. This is a great…
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Improving renting laws for people experiencing domestic violence

The Government is currently undertaking a statutory review of the domestic violence provisions. Along with Women's Legal Service NSW and Domestic Violence NSW undertook a survey to help us…
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Submission: Review of Domestic Violence rental laws

In producing this submission, the Tenants' Union of NSW consulted closely with advocates from the statewide network of Tenants’ Advice and Advocacy Services and drew on their experiences…
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Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference…
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Submission: Keeping Pets in Rental Homes

A rental is not just a landlord’s investment property, it’s a person or family’s home. Renters should have the same rights as owner-occupiers to make simple choices to make the house they live…
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