ADVICE OVER THE HOLIDAY PERIOD

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will operate a Tenancy Advice Hotline from Wednesday 18/12/2024 until Wednesday 8/1/2025 (excluding weekends and public holidays). The hours of operation are 10am-1pm and 2-5pm.

Get advice on: (02) 8117 3750 or 1800 251 101

 

Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

12pm-4pm

Tue:

10am-2pm

Wed:

9am-1pm

Thu:

Unavailable

Fri:

9am-1pm

Contact online

 

ABOUT

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form. 

See also the helpful information in the Disaster Damage Factsheet. 

NEWS

Getting tenancy advice over the holidays

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent advice. Call 1800 251 101
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Submission: Draft standard form occupancy agreement for general boarding houses

The Tenants' Union of NSW supports the draft standard form occupancy agreement for general boarding houses. Subject to three qualifications discussed below, it is a practical, balanced…
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Submission: NSW Fair Trading Review of Regulatory Burden

In this submission, the Tenants' Union is most concerned about the proposals in relation to the 1948 Act. We are strongly of the view that this Act must not be repealed. Hundreds of persons…
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Submission: Strata and community title law reform

This submission is focused on strata government – including by-laws, tenant participation, pets, smoking, and clothes drying; urban renewal – specifically, the housing implications of…
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Annual Report 2011-2012

As a tenant in New South Wales, you are in good company: according to the 2011 Census more than 743,000 households live in rental housing. Read about the Tenants' Union's work for…
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Comment: Boarding Houses Bill 2012

The Tenants' Union of NSW strongly supports the Boarding Houses Bill 2012. The Bill is a much-needed and long-overdue measure of law reform for the NSW boarding house sector and the people…
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Submission on the draft Boarding Houses Bill 2012

The draft Bill is a welcome measure of long-overdue law reform for the boarding house sector in New South Wales. The scope of the reform it seeks to achieve is, however, limited, and there are…
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Submission: Companion Animals Taskforce

The Tenants' Union welcomes the opportunity to make this submission, which is focused particularly on the barriers to companion animal ownership in rental housing. We agree with the…
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Report: Residential Tenancies Act 2010

The Report analyses the way the Residential Tenancies Act 2010 has not affected a significant rebalancing of the landlord-tenant relationship while pointing out improvements in three areas of…
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Briefing: Residential services registration & accreditation

The marginal rental sector serves a valuable role in our housing system, but it is not well-regulated. Unlawful boarding houses – often ordinary houses and flats that have been internally…
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Submission: Review of Residential Parks Act 1998

The Tenants’ Union of NSW (TU) has consulted and participated with the Park and Village Service (PAVS) in the preparation of PAVS’s submission to the NSW Fair Trading review. We are pleased to…
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Submission: Inquiry into opportunities to consolidate tribunals in NSW

The Tenants' Union of NSW is the peak body representing the interests of tenants in NSW. Given our experience, this submission deals with the CTTT, Tenancy, Social Housing, Residential…
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Comment: Residential Tenancies Amendment (Occupancy Agreements) Bill 2011

The Tenants’ Union of NSW supports the Residential Tenancies Amendment (Occupancy Agreements) Bill 2011 introduced by the Member for Sydney, Clover Moore, and commends it to other Members of…
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