Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants’ bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

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We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Never give up! The campaign to keep assignment

When the draft Residential (Land Lease) Communities Bill was first released in April 2013 one of the big concerns residents and advocates had was that under the new Act residents would lose the…
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It's gold! The value of your site agreement

One of the most concerning changes in the new Residential (Land Lease) Communities Act 2013 is the introduction of ‘voluntary sharing arrangements’. Under the voluntary sharing arrangement…
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A home under the gum trees

Everyone loves a big, beautiful, shady tree in the backyard or by the side of the road … except, of course, when that tree’s overhanging branches threaten to fall during a storm and cause…
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The Residential (Land Lease) Communities Act 2013 (the Act) introduces some new and necessary rights for home owners in the area of home sales. Selling a home on-site without interference should…
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Emergency access in your park

It is an operator’s responsibility to ensure that emergency service vehicles can access a park. We spoke to a park resident about the emergency access issues he faced in his park.
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Your site fees and how they can be increased

The Residential (Land Lease) Communities Act 2013 introduces a new possibility for the setting of site fees in new site agreements. The standard form agreement provides for site fees to be set…
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Renting a home in a residential community

From 1 November 2015 people who rent a home in a residential community (residential park) will have rights and responsibilities under both the Residential Tenancies Act 2010 and the Residential…
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Annual Report 2014-2015

Despite the challenging environment the Tenants' Union continues to deliver for tenants in NSW. This
Annual Report gives detail of our important achievements in areas of policy…
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This is my park: Sea Winds Village

In our new feature ‘This is my park’ Janice Edstein of Sea Winds Village shares her experiences of park living. "My husband John had to retire in his 50s because of heart problems and as we…
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A win for Wallacia residents

You may remember we reported on emergency access issues at Wallacia Caravan Park in our May issue of Outasite Lite. Residents considered the emergency access arrangements in the park to be…
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New Act to commence 1 November 2015

On 7 August the final regulation for the Residential (Land Lease) Communities Act 2013 was released by Minister Dominello, the Minister responsible for Fair Trading. Mr Dominello announced that…
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Submission: Sirius Building Heritage Listing

The Sirius Building embodies a long struggle by a group of tenants to remain in their community. A central aspect of the proposed listing is the people living in it and their role in stopping…
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