Eastern Area Tenants Service (EATS)

 

CONTACT

Phone

(02) 9386 9147

Hours:

Mon:

9:30am - 5pm

Tue:

9:30am - 5pm

Wed:

9:30am - 5pm

Thu:

9:30am - 5pm

Fri:

9:30am - 5pm

Note:

You can also contact us via 'get help' on our website

Contact online

 

ABOUT

Eastern Area Tenants Service (EATS) offers free advice, information and help to renters who are having problems with their landlords or real estate agents. We are funded by NSW Fair Trading and the majority of our funding comes from the interest earned on tenants’ bonds. EATS helps renters in private rental and public housing. We also help boarders and lodgers and people living in share houses.

Our services are available to renters in the Waverley, Woollahra and Randwick council areas in Sydney's Eastern Suburbs. We are not able to help landlords or head tenants in a dispute with a sub-tenant or lodger.

Call us on 9386 9147 or use our online request form at eats.org.au.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Tenant Advocates working together to support renters

Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost…
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Everybody's Home – campaign to fix Australia's housing system

Everybody's Home is a new campaign by a coalition of organisations in the housing and community sectors. The campaign will bring national attention to reforms urgently needed to fix…
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Submission: Protections for Residents of Long Term Supported Group Accommodation in NSW

The Tenants' Union is pleased to respond to the NSW Government’s Issues Paper on Protections for Residents of Long Term Supported Group Accommodation in NSW. By raising a number of…
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TUNSW Report on 5 years of the Boarding Houses Act 2012

The Tenants' Union today released its report marking five years of the Boarding Houses Act 2012, the first legislation to give rights to boarding house residents in New South Wales. The…
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Joint letter: Inner Sydney Allocations

Representing concerned housing, homelessness, tenant, legal and community organisations this letter was written to the Minister for Family and Community Services regarding the Inner Sydney Local…
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Report: Five years of the Boarding Houses Act 2012

The New South Wales Boarding Houses Act 2012 has now been in operation for five years. To assist in the review of the Boarding Houses Act 2012 this report assesses the Act on its own merits. For…
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Community languages poster

The Tenants' Union of NSW produces a series of factsheets in community languages which provide a practical, up-to-date, short introduction to tenants’ rights in NSW. Factsheets are…
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Farewell Ned (see you soon)

The Tenants' Union and friends farewell its Senior Policy Officer, Ned Cutcher, after 9 years working with the Tenants' Union and 16 years in the tenancy rights sector. During his time…
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Is your apartment fire safe?

If you own, live in or manage an apartment, we encourage you to make sure your building is fire safe. Material that covers external walls, also known as cladding, can increase the intensity and…
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#MakeRentingFair campaign intro and update

Now is a great time to get involved with the Make Renting Fair campaign. Jemima and Leo from the Tenants' Union provide a quick introduction and an update on where the campaign is up to,…
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Window safety rules changed for strata blocks

The government has changed legal requirements for strata apartments to prevent children falling from windows. By the 13th of March 2018 all strata buildings are required to have window safety…
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The gap in NCAT’s jurisdiction and what it means for tenancy

It was recently found that the NSW Civil and Administrative Tribunal does not have jurisdiction for matters where the parties are resident in different states of Australia. This is due to a NSW…
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