Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.
Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.
Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent advice. Call 1800 251 101
We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
The Residential (Land Lease) Communities Act 2013 (the Act) brought many changes to land lease communities (residential parks) and one of the biggest was in the area of community rules. How…
We never thought we would have to explore the question of responsibility for site maintenance because the answer seems so obvious – the operator owns the land so they have to maintain it. But…
The NSW Civil and Administrative Tribunal (NCAT) hears disputes between land lease community operators and residents. Decisions that NCAT makes about disputes are not binding on other NCAT…
The Residential Parks Forum brings together advocates and lawyers from across NSW to share information and advocate for improvements to the rights of land lease community residents.
Tara Steers is a Tenant Advocate in Albury. Up until the commencement of the Act in 2015 Tara had limited experience with land lease community residents but after accompanying the Tenants’ Union…
Hastings Point Holiday Park was once a thriving residential park nestled between the Tweed Coast Road and Cudgera Creek. That changed in 2006 when the park owner discussed gradual closure and…
The National Association of Community Legal Centres (NACLC), the peak body for Community Legal Centres across Australia, today reiterated its support for marriage equality.
Energy bills. Most of us don’t look forward to getting them. They're often difficult to understand, but the worst part is looking to the spot in the bill where the dollars owed sit in heavy…
“We stood up to the landlord. That’s the real reason we were evicted.” Jeremy tells how he received a 'no-grounds' eviction after he challenged the landlord over excessive rent and a…
Grant Arbuthnot, Tenants' Union Principal Legal Officer, discusses three decisions by the NSW Civil and Administrative Tribunal (NCAT). Each of these three decisions has implications for…
Erland Howden, tenant and member of Blue Mountains Renewable Energy Co-op, talks about ways tenants can be involved in community-owned solar. "Being a tenant can make it harder to be part…
Simple, energy saving technologies are not only good for renters, they are good for the whole country and planet because they reduce the energy demand which is driving up domestic energy prices…
