Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4274 3475

1800 807 225

Hours:

Mon:

9am-1pm, 2-5pm

Tue:

9am-1pm, 2-5pm

Wed:

9am-1pm, 2-5pm

Thu:

2-5pm

Fri:

9am-1pm, 2-5pm

 

ABOUT

Illawarra and South Coast Tenants Advice and Advocacy Service (ISCTAAS) provides free information, advice and advocacy. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Housing NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

ISCTAAS is a program of Illawarra Community Legal Centre.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Make Renting Fair campaign relaunch: When renters organise, we can win!

We’re relaunching our Make Renting Fair campaign, and we want to explore alongside our community: what can we do to build a fairer renting system? What can we learn from successes overseas about…
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Renting with pets in NSW

This infosheet looks at the legal situation for renters in NSW and answers common questions pet owners have in relation to keeping pets. As a tenant in New South Wales you have rights under the…
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Tenants' Union NSW welcomes extension of moratorium and an increased Residential Tenancy Support Payment

The Tenants' Union NSW welcomes the NSW Government's announcement the current eviction moratorium will continue until 11 November. This sits alongside an increase of an additional $1,…
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Housing crisis in regional NSW: What can be done?

Recently the Tenants’ Union of NSW provided a submission to the NSW Regional Housing Taskforce. Regional NSW is in the midst of housing crisis, and its impact is being felt particularly by…
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Submission: Regional Housing Taskforce

In this submission we provide data on the record low vacancy rates and the sharp increases in market rent in the private rental sector in the regions. We identify some of the key drivers of this…
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Outasite – land lease community magazine

The Tenants' Union has just published Outasite – our annual printed publication for land lease communities! It has been delivered to mailboxes in communities all over NSW. This issue…
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Light at the end of the tunnel?

The long-running dispute over electricity charges in land lease communities continues. Just over 12 months ago we became aware of, and reported on, operators relinquishing their right to on-sell…
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Review overview

At the end of 2020 the NSW Government released the Discussion Paper on the Statutory Review of the Residential (Land Lease) Communities Act 2013. Individuals and organisations were invited to…
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Reckless retaliation?

Many Outasite readers will know the name Margaret Reckless. She is the home owner whose name was given to the method to calculate electricity charges for home owners on embedded electricity…
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Community by definition

In the vast majority of land lease community cases that we encounter, it is generally clear and accepted by all parties that there is a land lease community in operation and subsequently that…
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Damage, loss and abandonment

A number of land lease communities were impacted by the floods in the Mid North Coast in March 2021. Some homes in those communities were significantly damaged by flood waters, leaving home…
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Unstable ground

Land lease living is often talked about as an affordable housing option, particularly for retirees who want to downsize and free up funds. New, modern homes can be expensive but, when compared…
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