Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

 

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Property Tax: TUNSW provides evidence to NSW Parliament

Last week the Tenants' Union of NSW spoke at the public hearing for the NSW Parliamentary Inquiry into the Property Tax (First Home Buyer) Bill 2022 in support of the introduction of a…
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Pets and renting — share your experience!

We would like to hear from NSW renters about your experiences renting with pets (or trying to get landlord permission for a pet). We will use information you provide to us to collate a…
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NEWTAAS Annual Report 2022

Spiralling rents threaten many tenants with homelessness if they lose their homes. Many tenants are being evicted for no reason (no grounds terminations). NEWTAAS Tenant Advocates assess a…
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Healthy Homes for Renters at NSW Parliament

Yesterday the Tenants' Union of NSW alongside Better Renting and Sweltering Cities provided a briefing on Healthy Homes for Renters to a diverse, cross section of Members of the NSW…
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Evicted! Comedy about renting in Sydney

Evicted! is a new comedy about renting in Sydney. The film won the audience award for best feature at the 2022 Sydney Film Festival. It follows a ragtag bunch of millennial housemates who get…
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Outasite - land lease community magazine

The Tenants' Union has just published issue 8 of Outasite – our annual printed publication for land lease communities! It has been delivered to mailboxes in communities all over NSW.
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Devastating impact of the floods in the Tweed Chinderah Area

Residential land lease communities in the Northern Rivers region of NSW were severely impacted by floods in early 2022. Many land lease communities are located on low lying, flood-prone land…
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Fixed method site fee increases becoming the trend

The Tenants’ Union have noticed a trend towards operators preferring to use the fixed method for site fee increases. This trend has many implications for home owners and will ultimately lead to…
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Fair Market Value – A win in one case and an anomaly uncovered in another

An anomaly has been exposed in the safeguards for fair market value when setting site fees in new site agreements, when the operator owns the home that is being sold.
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The non-compliant mediation form

An NCAT matter began as a collective application disputing a site fee increase at Milton Valley Holiday Park. At formal hearing the Member decided the Tribunal did not have jurisdiction on a…
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Residents battle for clean water

Residents of a land lease community in western metropolitan Sydney have been forced to do battle over the quality of their drinking water. They have been concerned for a considerable period of…
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Emergency services vehicle access

This article highlights the importance of operator compliance with all requirements under the Residential Land Lease Communities Act 2013 (RLLC Act). Operators are required under the RLLC Act to…
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