Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12.30pm, 2-4pm

Tue:

10am-12.30pm, 2-4pm

Wed:

10am-12.30pm, 2-4pm

Thu:

10am-12.30pm, 2-4pm

Fri:

10am-12.30pm

Note:

We encourage you to contact us via our online enquiry form at rlc.org.au

Contact online

 

ABOUT

Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online enquiry form at rlc.org.au/contact-us

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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State of the Renters NSW

Use this tool to explore data about renting in your local area. Choose to see data in relation to your Local Government Area (LGA) or your state electorate. All data is drawn from the 2021…
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Survey: Renter's privacy and data

You may have heard that the NSW Government is looking at the information that is being collected about tenants during the application process and how it is being stored. This is a great…
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Improving renting laws for people experiencing domestic violence

The Government is currently undertaking a statutory review of the domestic violence provisions. Along with Women's Legal Service NSW and Domestic Violence NSW undertook a survey to help us…
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Submission: Review of Domestic Violence rental laws

In producing this submission, the Tenants' Union of NSW consulted closely with advocates from the statewide network of Tenants’ Advice and Advocacy Services and drew on their experiences…
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Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference…
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Submission: Keeping Pets in Rental Homes

A rental is not just a landlord’s investment property, it’s a person or family’s home. Renters should have the same rights as owner-occupiers to make simple choices to make the house they live…
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Make Renting Fair Submission: Keeping Pets in Rentals

This is a submission compiled of the contributions, stories and views from over 75 renters, collected via a survey on the Tenants’ Union of NSW website, through Tenants’ Union of NSW and Make…
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Electricity is a hot topic but little has changed for residents in land lease communities

There have been a number of consultations, reviews and inquiries into electricity in NSW over the past couple of years. The Tenants’ Union provided submissions to a number of these inquiries…
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Margaret Reckless faces further challenges

The Tenants’ Union of NSW has been following and supporting Margaret Reckless' fight for her rights in the residential land lease community she has lived in for the past six years. Over…
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Research: Northern Rivers floods expose flaws in NSW housing system

As flooding impacts more NSW communities, new research from UNSW City Futures Research Centre, jointly commissioned by the Tenants' Union of NSW along with Mission Australia, St Vincent de…
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Annual Report 2021-2022

The 2021-2022 financial year began with Sydney under a strict four-month lockdown to curb an outbreak of the delta coronavirus variant and finished with severe weather, flooding, and a deepening…
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Homes for people: Housing solutions for everyone

In November the Tenants' Union of NSW, along with our Homes for People coalition partners, organised a parliamentary briefing to launch the election advocacy platform Homes for People:…
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