The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.
Our services are available to renters from Tweed Heads to Grafton and west to Drake.
NORTAAS is a program of Northern Rivers Community Legal Centre.
Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent advice. Call 1800 251 101
We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
An NCAT matter began as a collective application disputing a site fee increase at Milton Valley Holiday Park. At formal hearing the Member decided the Tribunal did not have jurisdiction on a…
Residents of a land lease community in western metropolitan Sydney have been forced to do battle over the quality of their drinking water. They have been concerned for a considerable period of…
This article highlights the importance of operator compliance with all requirements under the Residential Land Lease Communities Act 2013 (RLLC Act). Operators are required under the RLLC Act to…
In a recent decision of the NSW Civil and Administrative Tribunal (NCAT) Appeal Panel the question of whether a home can be sold (onsite in a community) without a grant of probate has been…
Resident advocates are volunteers who usually live, or have lived, in land lease communities. They may be members of a resident organisation, or a residents committee, or just someone with a…
Rebecca Bryant works as a Tenant Advocate at VERTO, South West NSW Tenants Advice and Advocacy Service (TAAS). We asked Rebecca some questions about her experience of advising and advocating for…
After more than two decades’ work as a dedicated advocate for tenants and then land lease community residents, Julie Lee is moving on to new pursuits. We took the opportunity to ask for her…
The Tenants’ Union is happy to announce that we have five new factsheets available in Easy Read. Easy Read is a way to present information for people with low literacy or learning disability.
These factsheets have information about your rights as a tenant in New South Wales. The information is accessible and easy to understand. The factsheets were made by the Tenants' Union and…
Join our board! The Tenants' Union is seeking expressions of interest from people who are passionate about our work supporting renters across the state.
