South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Escaping an unsafe and insecure rental nightmare

Kellie and her son Elijah are tenants on the Central Coast. At their previous place the landlord failed to abide by the agreement and renting laws in a number of ways. So Kellie got advice from…
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Home ownership is falling - what needs to happen?

Our Advocacy and Research Officer Leo spoke to ABC News 24 about a new report which shows that Australia has one of the lowest rates of home ownership amongst 9 countries analysed by HSBC.…
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Report: Airbnb's effect on rents

The Tenants’ Union of NSW has released a report examining the impact of Airbnb on rents in Sydney in advance of the government responding to its inquiry into short term lets. The key finding is…
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Which agreement?

People who live in residential land lease communities do so under an agreement or contract. The Tenants’ Union and Tenants Advice and Advocacy Services are frequently asked questions about…
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Community Housing Transfers - What's It All About?

Want to know more about the transfer of public housing to community housing? Come to this Shelter NSW & Tenants' Union of NSW Forum.
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Big win for Aboriginal family in Northern NSW

Last year an Aboriginal family in Coffs Harbour with seven kids had their lives disrupted by building work. The family was renting a house on a large block in northern NSW. The landlord…
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Living in Residential Parks Workshop

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) is running a workshop about the legal rights and responsibility of home owners renting in residential parks.

The…
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Submission: 'Justice for everyday problems: Civil Justice in NSW' consultation paper

In this Tenant's Union submission to the ‘Justice for everyday problems: Civil Justice in NSW’ consultation paper, we focus on ‘everyday’ problems of tenants and how the civil justice…
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CHOICE research reveals renting crisis

Research finds renters facing insecurity, poor quality housing, and discrimination

CHOICE, the National Association of Tenants’ Organisations and National Shelter are calling for…
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You can't do that! Operator Conduct in Land Lease Communities

The Tenants’ Union regularly hears complaints from land lease community residents about the behaviour of operators. During the review of the Residential Parks Act 1998 the behaviour of park…
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Report: Residential (Land Lease) Communities Act 2013

The Residential (Land Lease) Communities Act 2013 (the Act) commenced on 1 November 2015. It has now been in operation for just over a year and it is timely to consider what is working, and what…
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Long fixed-terms submission

Tenants' Union of NSW submission on long fixed term tenancies
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