South West NSW Tenants Advice Service - VERTO (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

VERTO South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues.

Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Solar power and tenants

Grant Arbuthnot, Tenants' Union Principal Legal Officer, discusses three decisions by the NSW Civil and Administrative Tribunal (NCAT). Each of these three decisions has implications for…
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Community Power Revolution

Erland Howden, tenant and member of Blue Mountains Renewable Energy Co-op, talks about ways tenants can be involved in community-owned solar. "Being a tenant can make it harder to be part…
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Bill Busters – campaigning for systemic change

Simple, energy saving technologies are not only good for renters, they are good for the whole country and planet because they reduce the energy demand which is driving up domestic energy prices…
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Power Savers making gains

Sixty households in Coonamble have signed up to a community program to cut their electricity bills. The Coonamble Power Savers Program is an energy efficiency program in operation since July…
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Liveable homes, a liveable climate

The sun falling on Australia’s deserts in just four days could power the whole planet’s electricity needs for a year. That’s a win for the cost of energy in Australia and for the future of the…
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Electricity in land lease communities - it's complicated

Electricity in land lease communities is a complex issue governed by a range of laws, regulations and guidelines that overlap but do not always correspond, writes Julie Lee, Residential Parks…
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Energy issues in Sweden

Peder Palmstierna, from the Swedish Union of Tenants (SUT) visited the Tenants’ Union in March this year and Paul van Reyk, our Senior Project Officer spoke with him about energy issues in…
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The electricity system in NSW – an overview

Electricity is an essential service. It is easy to take it for granted that it will be available to power fridges and lights, heaters and hot water systems every single day, without interruption…
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Help for tenants experiencing problems with their energy or water provider

The Energy & Water Ombudsman NSW (EWON) assists consumers who are having problems with their energy or water provider. EWON is an independent body – we don’t advocate on behalf of consumers…
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A renters’ plan to save energy and money

As part of a special edition of Tenant News focused on the issues facing renters and energy bills, this article by Tenants' Union Advocacy and Research Officer Leo Patterson Ross looks at…
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Make Renting Green by Making Renting Fair

Not being able to access energy efficient homes is just one way in which our unfair renting laws harm tenants. If tenants knew that they would be able to stay in their homes long term, they…
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St George community housing energy efficiency strategy

Clarissa and other tenants at St George Community Housing are benefiting from new energy efficient, affordable homes. From retrofits to new builds St George Community Housing (SGCH) is working…
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