Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free tenancy advice and referrals for residential tenants in Western Sydney. We provide advocacy for renters at the Tribunal.

Our services are focused on but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities. Please note, we do not offer advice on tenancy issues to landlords or real estate agents, or strata advice.

Book an appointment to see our team at the Parramatta Office, Monday to Fridays: Suite 202, 107 Phillip Street Parramatta NSW 2150. To book an appointment at our Penrith Outreach please contact the service on (02) 8833 0933.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

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NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: Review of Residential Parks Act 1998

The Tenants’ Union of NSW (TU) has consulted and participated with the Park and Village Service (PAVS) in the preparation of PAVS’s submission to the NSW Fair Trading review. We are pleased to…
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Submission: Inquiry into opportunities to consolidate tribunals in NSW

The Tenants' Union of NSW is the peak body representing the interests of tenants in NSW. Given our experience, this submission deals with the CTTT, Tenancy, Social Housing, Residential…
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Comment: Residential Tenancies Amendment (Occupancy Agreements) Bill 2011

The Tenants’ Union of NSW supports the Residential Tenancies Amendment (Occupancy Agreements) Bill 2011 introduced by the Member for Sydney, Clover Moore, and commends it to other Members of…
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Annual Report 2010-2011

2010-2011 has been another active and productive year for the Tenants' Union of NSW. Read about our work in our Annual Report.
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Briefing: Occupancy Agreements

Some renters are not covered by the Residential Tenancies Act 2010 or any similar legislation. These marginal renters – including boarders, lodgers and many share house occupants – have no…
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Briefing: Occupancy Principles

'Occupancy principles' are part of the occupancy agreements model of law reform implemented by the Australian Capital Territory in its Residential Tenancies Act 1997 (ACT). The TU…
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Policy Paper: Reforming marginal renting

Most renters in NSW are covered by residential tenancies legislation. Some renters, however, are not. These 'marginal renters' come from different walks of life, and live in a wide…
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Submission: Draft Residential Tenancies Act Regulation 2010

As well as referring to the draft Regulation, this submission refers to the Residential Tenancies Act 2010 (NSW) (the Act),the Residential Tenancies Act 1987 (NSW) (the 1987 Act) and the…
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Submission: Residential Tenancies Bill 2009

In this submission we have taken a practical, technical perspective on the draft Bill. By this we mean that we accept that at this late stage in the long-running review of the State's…
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‘Reshaping Public Housing’ and Work Disincentives

Aspects of the recent ‘Reshaping Public Housing’ reforms have generated serious work disincentives for public housing tenants. These aspects of the reforms should be repealed.
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Submission: National Rental Affordability Scheme 2008

The National Association of Tenants Organisations is pleased to see the NRAS adopted by the Government and given such a high priority. We welcome it as an innovation and an addition to national…
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Briefing Paper: Tenant fraud bill

The Tenants' Union believes that it is important to ensure the integrity of the systems administered by the NSW Land and Housing Corporation (the corporate aspect of Housing NSW) for…
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