Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free tenancy advice and referrals for residential tenants in Western Sydney. We provide advocacy for renters at the Tribunal.

Our services are focused on but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities. Please note, we do not offer advice on tenancy issues to landlords or real estate agents, or strata advice.

Book an appointment to see our team at the Parramatta Office, Monday to Fridays: Suite 202, 107 Phillip Street Parramatta NSW 2150. To book an appointment at our Penrith Outreach please contact the service on (02) 8833 0933.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

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NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: Draft public housing tenants support bill and housing payment deduction scheme

The Housing Payment Deduction Scheme would allow, in two circumstances, public housing authorities (‘public housing lessors’) to request the deduction of monies from the social security payments…
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Submission: Draft Boarding House Act 2012 Regulation

The Tenants' Union of NSW generally supports the draft Regulation, subject to the recommendations and other points discussed below. In addition, we submit that a standard form occupancy…
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Submission: Children and window safety consultation

The Tenants' Union consulted with the Children’s Hospital at Westmead during the development of its report, and has promoted its recommendations as a priority for law reform. We welcome the…
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Submission: Draft standard form occupancy agreement for general boarding houses

The Tenants' Union of NSW supports the draft standard form occupancy agreement for general boarding houses. Subject to three qualifications discussed below, it is a practical, balanced…
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Submission: NSW Fair Trading Review of Regulatory Burden

In this submission, the Tenants' Union is most concerned about the proposals in relation to the 1948 Act. We are strongly of the view that this Act must not be repealed. Hundreds of persons…
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Submission: Strata and community title law reform

This submission is focused on strata government – including by-laws, tenant participation, pets, smoking, and clothes drying; urban renewal – specifically, the housing implications of…
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Annual Report 2011-2012

As a tenant in New South Wales, you are in good company: according to the 2011 Census more than 743,000 households live in rental housing. Read about the Tenants' Union's work for…
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Comment: Boarding Houses Bill 2012

The Tenants' Union of NSW strongly supports the Boarding Houses Bill 2012. The Bill is a much-needed and long-overdue measure of law reform for the NSW boarding house sector and the people…
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Submission on the draft Boarding Houses Bill 2012

The draft Bill is a welcome measure of long-overdue law reform for the boarding house sector in New South Wales. The scope of the reform it seeks to achieve is, however, limited, and there are…
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Submission: Companion Animals Taskforce

The Tenants' Union welcomes the opportunity to make this submission, which is focused particularly on the barriers to companion animal ownership in rental housing. We agree with the…
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Report: Residential Tenancies Act 2010

The Report analyses the way the Residential Tenancies Act 2010 has not affected a significant rebalancing of the landlord-tenant relationship while pointing out improvements in three areas of…
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Briefing: Residential services registration & accreditation

The marginal rental sector serves a valuable role in our housing system, but it is not well-regulated. Unlawful boarding houses – often ordinary houses and flats that have been internally…
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